Stephanni Williamson

Desert Hot Springs, CA *****

adqpwd@r.postjobfree.com

+1-760-***-****

I can Providing administrative and clerical support (mailing, scanning, faxing, copying, filing). Maintaining electronic and/or hard copy filing system. Opening, sorting and distributing mail to various professionals in the office. Assisting in resolving problems. Able to work in high paced environment with an ability to adapt to any situation. I am also willing to expand my knowledge and skills. I have great communication skills as well as computer knowledge. Authorized to work in the US for any employer

Work Experience

Service Advisor

Turf Star Western - Bermuda Dunes, CA

July 2020 to Present

Communication with customers at every change or opportunity * schedule change product availability updates allocate job times, commute times, daily scheduling optimization for Southern California region. Schedule accurately based on location and time needed for work being performed. Collecting accurate information from the client to technician. Adequate note taking, high volume calls, working and managing the ticketing system for the whole west coast. Managing reports based on orders closed, daily warranty tasks.

Service Advisor

Palm Springs Kia

September 2019 to Present

Greet and welcome clients ask specific questions and needs that they may have as well as any questions regarding there vehicle. Write a detail summary of the clients issue and transfer over to the technician. Talk to the insurance companies if necessary set up any and all further communication through the writer. Speak with customer’s regarding warranty work etc.. Manager

Palm Springs Quality Collision - Palm Springs, CA

October 2014 to August 2019

Supervise team of 1 painter, 3 bogymen, 2 mechanics, 1 porter. Effectively established a working relationship with AAA, Washington Mutual, Progressive auto Insurance Co.

Negotiated insurance settlements;processed insurance paperwork, prepared estimates. Continued to use CCC1 computer program to track and improve time and inventory management. Consistently received outstanding feedback from customers for my outstanding attitude and willingness to help.

Trained in PPG paint mixing and operations

Resolve customer concerns

Handled all purchasing, inventory and contract negotiations with vendors. Created and monitored online marketing.

Performed HR duties; 1099 forms, I-9, new employee hire packets, exit interviews. Ases Student afterschool specialist

YMCA of the Desert - Palm Desert, CA

September 2016 to October 2017

Incorporate YMCA models and principles into work.

Prepare Lesson plans for appropriate age group.

Help with homework and projects for students from ages 5-13 years of age Play games with students ( kick ball, basketball, soccer, handball etc.) CPR certified.

Supervision Aide

Palm Springs Unified School District - Palm Springs, CA August 2012 to October 2016

professional manner.

Greet Students and parents during early morning drop off, ensuring safe arrival on campus. Report to designated supervision area in a timely manner (playground, restrooms, cafeteria, office, classrooms.

Maintain awareness and have visual of surroundings to ensure student safety at all times. Set up and collect equipment for student use on the playground Jump ropes etc.)

Reinforce school policies with students to promote school culture. Line up students to return to class after recess and breaks. Report/Escort any student injuries or behavioral incidents to main office and provide necessary written reports to designated administration.

Monitor student behavior in and out the classroom when needed. Answer phones, make copies for office staff when needed. Supervise students during Lunch service, making sure all students have a lunch and maintain lunch room rules.

Assist in Cleaning tables, floors, removing all leftover food as directed by Cafeteria staff. Trained with Playworks recess program in teaching students proper ways to play games. Help students with conflict resolution.

Education

High school in general

Palm Springs High School - Palm Springs, CA

September 1991 to June 1994

Skills

• Training (2 years)

• Operations (5 years)

• inventory (10+ years)

• Scheduling (5 years)

• Payroll (5 years)

• ccc one computer program (3 years)

• microsoft (10+ years)

• Outlook (10+ years)

• Administrative Assistant (6 years)

• Accounts Payable (10+ years)

• Data Entry (10+ years)

• Receptionist (10+ years)

• Billing (10+ years)

• MS Office (10+ years)

• Microsoft Office (10+ years)

• Word (10+ years)

• Conflict Management (5 years)

• Human Resources

• Office Management (10+ years)

• Purchasing (6 years)

• Word Processing

• Negotiation

• Management

• Purchasing

• Bookkeeping

• Typing (10+ years)

Assessments

Scheduling Skills — Completed

February 2019

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Completed

Intermediate Word Processing Proficiency with Microsoft Word — Familiar March 2019

Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments.

Full results: Familiar

Verbal Communication — Proficient

March 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient

Proficiency with Microsoft Office: Mail & Calendar (Mac) — Completed March 2019

Measures a candidate’s proficiency in using Microsoft Office Mail and Calendar tools to manage their workload.

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate