CURRICULUM VITAE

OF

DIVASHNEE RHEANNE RAMADOO

PERSONAL INFORMATION

ADDRESS:

** ******* ****

NORTHDALE

PIETERMARITZBURG

3201

CELLPHONE:

+27-722-***-***

+27-646-***-***

E-MAIL ADDRESS:

ID NUMBER: 971**********

NATIONALITY:

SOUTH AFRICAN

DATE OF BIRTH :

27/10/1997

MARITAL STATUS

SINGLE

GENDER

FEMALE

LANGUAGES:

ENGLISH, AFRIKAANS & ISIZULU

EDUCATION

JANUARY 2011 – DEC 2015

HEATHER SECONDARY SCHOOL

MATRIC (GRADE 12)

PASSED WITH A DIPLOMA

Currently Studying tefl 420h advanced diploma

ACHIEVEMENTS & AWARDS RCL LEADER (GRADE 8 TO GRADE12) PREFECT - GR11 TO MATRIC

IRENE'S MODELING AGENCY - BEAUTY AND RAMP COURSE COMPLETION

SPRINT - TSOGO SUN DURBAN JULY BEAUTY FAIR

MISS PMB 2017/2018 AND MISS PHOTOGENIC

@HEYGORGEOUSSA WOMAN OF THE YEAR RUNNER UP 2020

SKILLS

BEHAVIOURAL COMPETENCIES:

ABLE TO MANAGE AND IMPLEMENT SOCIAL MEDIA .

WORK WELL UNDER PRESSURE CAMPAIGNS

ACHIEVEMENT ORIENTATED

ACTIVE LEARNING

ADAPTABILITY

ANALYTICAL THINKING

ATTENTION TO DETAIL

BUILDING TRUST

COMMUNICATION (VERBAL)

COMMUNICATION (WRITTEN)

CONTINUOUS LEARNING

CREATIVITY AND INNOVATION

ORGANIZATION

PLANNING

RELIABILITY

TEAM LEADERSHIP

TEAM WORK

TENACITY

TIME MANAGEMENT

WORK ETHIC

TECHNICAL COMPETENCIES

ACADEMIC WRITING

CLIENT SERVICE / COMMUNICATION

COMPUTER LITERACY SKILLS

ADMINISTRATIVE AND FILE MANAGEMENT SKILLS

TELEPHONIC SKILLS

CURRENT WORK EXPERIENCE

I AM EMPLOYED BY H2O BWT INTERNATIONAL AT LIBERTY MIDLANDS MALL. I MAINTAIN LEADERSHIP DUTIES.I MANAGE THE STORE FOR THE OWNERS, TRAIN NEW STAFF. I REPORT TO SOLELY TO THE DIRECTORS AND ORDER STOCK THROUGH HEAD OFFICE PERSONNEL. I HANDLE CASH FLOW AND CUSTOMER QUERIES. I AM CONFIDENT THAT I CAN HANDLE ANY MANAGEMENT POSITION. I WORKED IN RETAIL FOR 5 YEARS PRIOR TO THIS IN MANY POSITION FROM SALES TO MANAGEMENT .

I HAVE GAINED SKILLS SUCH AS LEADERSHIP, CUSTOMER SERVICES, CRITICAL THINKING, REASONING, PROBLEM SOLVING AND COMMUNICATION .

BEING A LEADER ALSO HELPED ME DEVELOP COMMUNICATION SKILLS, NEGOTIATION SKILLS, RESPONSIBILITY AND MANAGEMENT SKILLS .

I AM A VERY VIBRANT, OUTGOING OUTSPOKEN INDIVIDUAL AND CAN EASILY START A CONVERSATION WITH PEOPLE FROM ALL WALKS OF LIFE.

PREVIOUS WORK EXPERIENCE

2020/11- 2021/04 SENIOR CASHIER (DIS-CHEM PHARMACY)

JOB DESCRIPTION :

ADHERE TO DIS-CHEM'S CUSTOMER SERVICE POLICIES AND PROCEDURES

ESTABLISH A PROFESSIONAL RELATIONSHIP WITH CUSTOMERS

REPORT CUSTOMERS COMPLAINTS AND COMPLIMENTS TO THE FRONTLINE SUPERVISOR, OR STORE MANAGEMENT.

BE AWARE OF CURRENT SALES AND PROMOTIONS.

ENSURE COLLEAGUES AND CUSTOMERS ARE NOT EXPOSED TO ANY RISK.

TRANSACT ALL PURCHASES

HANDLE DAILY TAKINGS

COMPETENCIES

IN DEPTH KNOWLEDGE OF OPERATING CASH REGISTERS, AND MAINTAINING CASH DRAWERS.

KNOWLEDGE OF PROCESSING SALES, REFUNDS AND PAYMENTS.

STRONG COMMAND OF ENGLISH (WRITTEN AND ORAL)

ACCURACY

ATTENTION TO DETAIL

PRESENTABLE

EMOTIONAL INTELLIGENCE

SOCIAL AWARENESS

ACCOUNTABILITY

PROBLEM -SOLVING

ANALYZE BASIC REPORTS

TRUSTWORTHY AND HONEST TIME MANAGEMENT

●JULY 2018 -JULY 2019

BRANDMANIA MIDLANDS MALL (THE HOUSE OF BUSBY PTY LTD)

RETAIL THIRD KEY HOLDER & LEAD SALES (FASHION ASSOCIATE)

ENSURING SALES QUOTAS ARE REACHED

ABILITY TO DIRECT, SUPERVISE AND MOTIVATE SALES STAFF

SKILLED IN ASSISTING AND HANDLING RESPONSIBILITIES IN THE ABSENCE OF THE STORE MANAGER.

EXCELLENT MATHEMATICAL, CUSTOMER SERVICES AND CASH HANDLING SKILLS.

SUPERVISOR KNOWLEDGE OF THE SAFETY POLICIES AND PROCEDURES.

STRONG EXPERIENCE OF A RETAIL ENVIRONMENT AND KNOWLEDGE OF SALES AND SERVICE.

MONITORED ENTIRE SALES FLOOR AND PROCESSED CUSTOMER PURCHASES WHILE INTRODUCING THEM TO RCS ACCOUNT APPLICATIONS AND FURTHER ASSISTANCE.

BANKING CASH AND HANDLING OF SAFE.

FEBRUARY 2016 - GUESS STORE

JULY 2018 – MIDLAND MALL

THE HOUSE OF BUSBY

FASHION SALES ASSOCIATE

ACTIVELY GREET CUSTOMERS AND MAINTAIN A GOOD CONVERSATION DURING THEIR STORE VISIT.

SUCCESSFULLY ASSISTED CUSTOMERS WITH PRODUCT SELECTION AND PURCHASES.

BUILT RAPPORT WITH CUSTOMER BY ASKING PROBING QUESTIONS AND UTILIZING EFFECTIVE LISTENING SKILLS.

MEET AND EXCEED DAILY & MONTHLY TARGETS.

ANSWERING AND HANDLING OF TELEPHONIC CALLS.

MERCHANDISING AND RELISHING OF STOCK

PROFESSIONAL TOOLS

CRM SOFTWARE

POS SKILLS ABLE TO COMMUNICATE WITH PEOPLE OF ALL AGES AND FROM DIFFERENT BACKGROUNDS.

ABLE TO WORK WELL AS PART OF A TEAM

ENTHUSIASTIC AND WILLING TO LEARN

FRIENDLY, COURTEOUS AND APPROACHABLE

ABLE TO PROVIDE EXCELLENT CUSTOMER SERVICES

UP TO DATE WITH CURRENT STYLES

TACTFUL AND DIPLOMATIC

PERSUASION AND EMOTION INTELLIGENCE.

REFERENCES:

1) ELVIS PHALA DIRECTOR OF H2o SOUTH AFRICA, MIDLANDS

071-***-****

DANIEL RAMOTSOELA DIRECTOR OF H2o SOUTH AFRICA, MIDLANDS

073-***-****

EMILE BERRIES (TECHNICAL MANAGER) H2o INTERNATIONAL

H2O INTERNATIONAL SOUTH AFRICA

079-***-****

2) CULLUM SMOUT (MANAGER)

DISCHEM 079-***-****

3) TAMSYN IRWIN GUESS REGIONAL MANAGER AT BUSBY RETAIL

074-***-****

4) RODNEY CHETTY (TEACHER)

HEATHER SECONDARY 067-***-****

13/10/2021

Application for 1x Flexi 28 Store Specialist : Beauty (Estee Lauder) (CS level 3)

To: Ronelle Applesamy

I am writing to you in response to the vacancy at Midlands Mall for 1 Flexi 28 Store Specialist : Beauty, job requisition: 394811. I would like to convey my interest in the position as I am confident that I possess all of the necessary qualifications to fill the job role.

Over the past five years, I have worked as a sales associate at both Guess and Brandmania and later promoted to third key holder. My experience at these companies has taught me the value that passionate customer service can bring not only to a brand’s image, but to the company’s bottom-line as well. If you ask my former managers about my performance especially in my current job, they would mention my exceptional upselling techniques which increased sales and customer retention.

I am a micro influencer and outdoor enthusiast. I enjoy skin care and make up routines because of my experience in the modeling industry. I always used to do beauty and lifestyle shoots so I know a lot about clean and healthy beautiful and radiant skin. I love working in an environment that promotes health and beauty and I am addicted to Woolies on a consumer base so I know I will enjoy working for your company. I am seeking stability and growth which would be a great stepping stone in a company such as yours. I have a bit of a habit organizing merchandise when I’m out running errands or grocery shopping. I can’t stand shopping in a disorganised shop! Needless to say, I have a meticulous eye and feel confident that I can meet your standards or organization.

I am very committed to my employer and am only absent in events of sickness or the odd family emergency. I do my best to always be available and present when expected. I learned a great deal during every role and it was always a great challenge. I like to be pushed beyond my boundaries. It keeps me motivated to be better. I would be happy to come in for an interview at any time that’s convenient for you. I am available by phone or email. Thank you for your time and consideration. I look forward to hearing from you.

Sincerely

Divashnee

Contact this candidate