Secretary Receptionist Service Representative

Hatice Yonten Medical Office-Secretary Receptionist

E: haticeyonten@icloud,com

T: 647-***-****

L: /************@******.***

Cosmetic Techniques and Business Management

Trained and educated on sales tactics and 5+ years experience with sales.

Knowledge and experience in fast paste environments while paying attention to detail

Experience with financial transactions

Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfills the purpose and meets the needs of the audience

Strong computer skills and proficiency in Microsoft Office applications

Ability to analyze and interpret information (such as policies, procedures, and/or legislation in an efficient manner;

Experience working in a client-service environment, including the delivery of courteous and effective in-person service;

Ability to plan and organize work flows, set and manage priorities;

Microsoft Word

Client Analysis

Microsoft Windows

Presentation and communication

Inventory Management

Organization

Leadership

Relationship building

Knowledge of quality assurance and quality control in document management;

Experience

Holt Renfrew

Dior Cosmetic & fashion sales

2020-2022

Beauty Advisor

One on one private shopping & analysis with clients

Sell and package online orders through private company app

Promoting philosophy and values of the brand to customers

Capture meaningful customer data according to the Company tools

Keep up with stalk and merchandising in accordance with policy & procedure

Assisted in administration on social media like: Instagram and Facebook

Exfolier Rejuvene.

2018- 2020

Assisted estheticians with skincare procedures: microdermabrasion, micro-needling, masking, etc

Responsible for social media posts, stories, communication with customers

Weekly check-ins with customers post procedures.

Educated and sold customers on procedures and products

In charge of administrative duties

Responsible for appointment bookings and consultations

TD Canada Trust

2016 – 2018

Customer Service Representative

Verify, record and deposit cash amounts turned in by customers, small business’ and franchises’

Deposit & assist customers with day to day banking needs

Open and close the bank in accordance with safety procedures

Negotiate cheques and international wire transfers

Order, verify and process all worldwide foreign currency.

Achieved award for top sales & customer legendary experience in TD district.

Education

Seneca College.

2018-2021

Education Highlights

Cosmetic Technique and management program

Business and marketing strategies of cosmetics

Product and skincare knowledge- chemistry and ingredient knowledge

Professional, runway and TV makeup application

Fragrance

Double Major- Honours Bachelor Of Commerce –Business Program 2020

Will be completing this program starting -September 2022 as the program I’m in is an over lap of the program I am enrolled in.

Area Of Expertise

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