Customer Service Office Assistant
Resume:
Parrish, Florida *****
************@*****.***
SHARON FITCH
OBJECTIVE To obtain employment utilizing my exceptional qualifications for multitasking and organizing in a challenging but fulfilling atmosphere.
PROFESSIONAL
ACHIEVEMENTS &
WORK HISTORY
KEY CARRIER/MERCHANDISE COORDINATOR, TJX COMPANY, ELLENTON, FLORIDA April 18, 2017- Current
I handle all daily store functions examples being; managing employee time cards, COVID health arrival checks, opening and closing the store, ensuring my team members growth and development, ensuring our store provides exceptional customer service, ensuring sales floor is stocked with inventory for customers, handle customer relations and corporate communications, ensuring I am obtaining ongoing education and learning from my leader. KEY CARRIER/MERCHANDISE COORDINATOR, HOMEGOODS, SARASOTA, FLORIDA February 2015- February 2017
I handle all daily store functions examples being; managing employee time cards, COVID health arrival checks, opening and closing the store, ensuring my team members growth and development, ensuring our store provides exceptional customer service, ensuring sales floor is stocked with inventory for customers, handle customer relations and corporate communications, ensuring I am obtaining ongoing education and learning from my leader. LEAD STYLE ADVISOR, JUSTICE-TWEEN BRANDS, ELLENTON FL January 2014 -February 2015
I ensured the daily function of the store as needed. I achieved daily sales goals, ensured that exceptional customer service was delivered to all customers, lead and developed team members, delivered and implemented company expectations. I was a specialized customer experience manager. ADMINISTRATIVE OFFICE ASSISTANT, ORTHOCONCEPTS INC. SOLON, OHIO May 2009- December 2009
Date entry including; purchase orders, entry and receiving, invoice processing, customer service, answering multiple phone lines, shipping and receiving products, Responsibilities such as processing checks, mail distribution, processing Medicare Part B Claims under DME Free. Page 2 Sharon Fitch
ADMINISTRATIVE ASSISTANT, GM INDUSTRIAL INC, OAKWOOD VILLAGE, OHIO February 2005- October 2008
Data entry, customer service, processing orders, answering phones, shipping and receiving, processing orders, ect.
SKILLS Team leadership with Managerial Experience
Exceptional Customer Experience
Conflict Resolution
Transferable Skills
EDUCATION SOLON HIGH SCHOOL, SOLON, OHIO
High school diploma.
COSMOTOLOGY, LAKE ERIE ACADAMEY OF COSMOTOLOGY, WICKLIFFE, OHIO Obtained a license in cosmetology.
REFERENCES AMANDA ROBERTSON
Store Sales Leader, Justice-Tween Brands
CLAUDIA CEGELKA
Personal Mentor
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