Kurt Taylor

** ******* **.

Ajax Ontario

L*Z *E*

416-***-****

adqpto@r.postjobfree.com

Highly Innovative and Effective Operations Manager – Distribution & Logistics

Core Competencies

Supply Chain Tracking – Inventory – Employee Training – Results Oriented – Cost Effective –

Profit/Loss Analysis – Logistics – Warehouse Operations – Product Distribution – MS Office –

Quality Assurance – Interpersonal & Client Service Skills – People & Conflict Management

Professional Accomplishments

Successful implementation of new WMS for customer. Within that created efficient picking and shipping environment resulting in reduction of three full time staff.

Travel to Japan as company representative in order to ascertain new client’s needs within our warehouse.

Organized and planned co packing project to reduce customer’s freight expenses 10%.

Introduced activity-based labour planning tool to better track labour costs.

Project lead in achieving Green Standard by educating and training staff to understand a cleaner and efficient way of working.

Professional Experience

Warehouse and Inventory Manager

Stone and Tile April 2021 to Present

Develop and monitor company’s supply chain strategy and to improve productivity, efficiency and reduce costs i.e., Demerge

Fully manage 2.5 different locations within the company

Providing metrics (KPI’s) on a weekly basis to make sure company has a clear operational picture

Super user for WMS, ERP and, TMS system.

Full responsibility for departments yearly budget and P&L

Company-wide identification, implementation, and execution of all inventory flow

Directing staff in relation to operations including receiving, picking and shipping

Work with other departments to manage shipping and inventory control and create new processes if necessary

Conduct root cause analysis and investigations associated issues with all shipping and inventory variances.

In constant communication with Sales, Customer Service, and other departments to make sure we are on the same page

Coordinate procurement with vendors and suppliers and ensure all operations meet to standards

Coordinate that all air and sea freight are tracked and arrive on time

Oversee and execute receiving, shipping and inventory control processes within the warehouse including physical inventory counts and corresponding cycle counts and RMA.

Pharma Operations Manager/WMS Red Prairie (JDA) Super User

Kuehne + Nagel June 2018 to April 2021

Total responsibility for the full operations of the Business Unit with emphasis on customer satisfaction, employee development, operational efficiency and Business Unit profitability

Development of logistics solutions to meet and exceed client growth strategies

Focus on development of positive relationships within the Business Unit

290 000 SF warehouse with 4 direct reports, 26 indirect reports and up to 40 temporary associates

Management of all production related activities pertaining to receiving, shipping, special services, and warehouse support Intense enforcement of safe working practices within the facility and ensure adherence of all company policies and guidelines

Implementation of cost management strategies (i.e. overtime control, casual labour, productivity performance, effective uses of equipment, etc.) to improve bottom line results of the Business Unit while still maintaining or exceeding customer expectations

Promotion of the company’s and client’s ISO requirements

Manage staff performance through formal performance evaluations, coaching, mentoring and discipline when required; Establish shared and individual targets and set development goals

Identify continuous improvements and innovations for both internal warehouse operations and customer supply chains

Warehouse Supervisor / WMS Red Prairie (JDA) Super User

Kuehne + Nagel Dec 2016-June 2018

Implement processes to ensure efficiencies and cost effectiveness of the facility

Oversee all warehouse services including receiving, shipping, handling, returned/damaged goods, maintenance and administrative activities

Keep teams up to date with daily operational issues, priorities, etc.

Staff planning to avoid excess overtime/agency use

Escalate customer issues to manager when necessary

Assist with planning for new customer implementations

Demonstrate tact and diplomacy when communicating with customers

Deal with employee performance issues, performance reviews; guide employee growth and development; ensure adequate staff training

Comply with all health/Safety/Security programs to ensure safety of all personnel, equipment and property

Strive for continuous improvements in all facets of warehouse operations

Prepare accurate and timely reports

Logistics Supervisor Oct 2015 – Dec 2016

Spectrum Manufacturing

Oversee the daily shipping list and take action to resolve urgent matters; delegate labour where needed

Organize and expedite urgent shipment in a timely manner with all required documents

Investigate problems and identify solutions or make process more efficient

Confirm with suppliers shipping methods for incoming goods and have vendors or subcontractors set up with our courier accounts to send shipments when ready and monitor the confirmation for inbound receiving

Provide back up to co-workers in shipping/receiving departments when on vacation, away due to illness or in periods of rush or inventory

Point person for the courier companies to resolve discrepancies and claims for any lost or damaged shipments

Negotiations with courier suppliers on getting the best rates for the best service

Identify process that could be streamlined with a new ERP, both shipping and receiving and inventory control

Supervisor April 2014 – Oct 2015

Nedco

Supported the Business Distribution team

Maintain 100% inventory accuracy

Ensure all customer orders are filled and picked in a timely and accurate manner while always meeting customer delivery expectations

Work with operations manager to meet company objectives and goals

Help implement the 5S system for better quality and control

Execution of all product put away, outstanding order picking and warehouse maintenance for the best efficiency during the day

Responsible for the implementation of the receipting and cycle count SOP for all products within the warehouse

Maintain shipping/receiving records and files

Ensure corporate health and safety policy

Responsible for ensuring the building is secure at the end of the shift

Supervisor April 2011 to Nov 2013

Archway

Supervise building with an overall square footage of 150,000, containing 25,000 stock keeping units and 20 clients

Manage staff; 2 team leads and 30 general labourers

Involvement in monthly P&L reviews to ensure invoicing accuracy

Direct input to the RFP process for multiple clients

Liaise between customer service and client

Meet clients to go over storage, inventory and picking, packing and shipping issues

Determine logistics based on client order weight and packaging to determine the best solution for the client

Responsible for 100% accuracy of inventory and maintaining stock levels

Schedule annual physical inventories for clients

Maintain monthly and yearly budgets in order to remain cost effective and meet operational KPI’s

Manage P&L for all clients from an operational standpoint

Track daily margins and SLA’s for all clients

Organize the shipping and receiving of products

Train new and current employees on all performance standards related to their job

Staff hiring, terminations and performance reviews

Ensure the warehouse is maintained in a clean and safe manner in compliance with health and safety regulations

Manage cycle counting and inventory audit

Team Lead July 2009 to April 2011

Canada Revenue Agency

Effectively manage employee requests

Coordinate projects without interfering with daily duties of employees

Help manage budget relating to projects

Facilitate training for all employees

General accounting principles with great experience in reconciling accounts

Analyse large volumes of data providing financial information to ensure correct decision making

Manage over 200 accounts

Report and file deficiencies, identify related accounts, establish ability to pay, identify recovery source, sensitive issues and the danger of loss

Manage conflicts when dealing with confrontational, angry and aggressive behaviour

Resource Officer Jan 2008 to July 2009

Manage all financial transactions including accounts payable/receivable, payroll, management of cash flow, and reconciliation of bank transactions

Provide telephone agents with technical support, coaching and feedback based on observation and review of their work

Prioritize and action workloads within established standards

Act as the liaison between the team manager and telephone agents

Individual Income Tax Enquiries Agent Jan 2002 – Jan 2008

Gather information from taxpayers to establish the precise nature of their enquiry or request

Research possible responses or solutions using a variety of internal and external information sources such as the associated legislation, policies, procedures, guidelines and regulations

Analyze and apply the information gathered to the specific questions and circumstances raised by the taxpayer and formulates the appropriate responses or makes the appropriate decision to resolve taxpayer issues

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