April Frederick
Taylors, SC *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Account Specialist
Prisma Health - Greenville, SC
March 2017 to December 2021
I work for 3 surgeons scheduling surgeries in Epic, and maintaining their outlook calendars. I meet with each patient answering questions, giving instructions, answering phones, getting insurance precertification for their surgeries.
Medical Receptionist
Exigent Urgent Care - Greenville, SC
July 2015 to March 2018
Responsible for the check in and check out process of all patients, collection of copays or account balances, answering phones, filing charts and dictation, balancing end of day and cash drawer. Office Coordinator / Surgery Scheduler
Greenvlle Health System General Surgery - Greenville, SC December 2008 to February 2016
Dual role in a fast paced office environment. Responsibilities included oversight of front office staff, payroll duties, covering of any scheduling needs, scheduling of all surgeries in Epic and Outlook, extensive communication between surgeons and patients, answering phones, resolving any patient complaints are a few of the duties involved in the position.
Office Coordinator
Self Regional Hospital - Clinton, SC
January 2007 to August 2008
Office coordinator for busy multi specialty clinic in Laurens County. Gained experience with the following specialties; Cardiology, Digestive Disease, Obstetrics and Gynecology, and Vascular surgery. Data entry of all patient demographics including insurance information, answering all phone lines, scheduling of all diagnostic tests ordered by physicians, ordering of office supplies, filing, balancing of cash drawer. Administrative Assistant To VP of Patient Care Services Laurens County Healthcare System - Clinton, SC
February 2001 to June 2004
Of all positions I have worked I enjoyed this one the most. My job duties including scheduling of all departmental meetings, taking minutes, assisting in recruitment of nursing staff, arranging catering as needed, making travel arrangements for department managers and my supervisor, payroll duties, and department budget assistance,
Education
High school diploma or GED
Laurens District 55 High School - Laurens, SC
1982 to 1986
Skills
• Microsoft Office (10+ years)
• Switchboard (7 years)
• CPT coding
• Medical Billing
• Medical Receptionist
• ICD-10 (10+ years)
• Medical Records
• Office Administration
• Microsoft Outlook
• Insurance Verification
• Medical Coding
• Medical Scheduling
• Medical Office Experience
• Hospital Experience
• Accounts Receivable
• EMR Systems
• Transcription
• Accounting
• Medical Terminology
• HIPAA
• Clerical Experience
• Triage
• Microsoft Excel (5 years)
• Data entry (10+ years)
• Microsoft Word
• Typing (10+ years)
• Customer service (10+ years)
• Office experience
• Computer literacy
• Phone etiquette
• Computer skills
• Payroll
• Management
• QuickBooks
• Epic
• Administrative experience
• Medical collection
• Admissions (7 years)
• Insurance verification (10+ years)
• Prior Authorization (10+ years)
Certifications and Licenses
CPR/First Aid