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Patient Account Representative, Residency Coordinator, HR Generalist

Waynesboro, PA, 17268
April 07, 2022

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Human Resource Generalist November 2020 to present

Execute and interpret HR plans and programs to ensure effective use of HR policies and procedures, laws, and regulations. Interpret and provide guidance on policy, organizational development, training and employee relations. Supports training initiative and assists in the communication and enrollment process of employee benefits.

Purchasing Coordinator August 2020 to November 2020

Responsible to manage raw material procurement processes for the organization, coordinating with multiple departments to ensure smooth and timely delivery. Serves as a liaison with vendors, establishing strong working relationships and comparing materials prices and attendant services to pursue the most profitable course in line with business objectives. Excellent problem-solving and communication skills for not only county employees but also vendors.

Residency Coordinator / Administrative Supervisor January 2019 to August 2020

Meritus Family Medicine

Hagerstown, MD

Responsible for the coordination of all components of a residency program including the recruitment and onboarding of all residents. Organized and independently prioritized program office functions and program-related tasks to support the efforts and duties of the department. Represented the program nationally at recruiting fairs, open houses and job fairs. Conducts screening tests and interviewing through the use of Ultipro tracking software as well as New Innovations and ERAS (Electronic Residency Application Service). Provides support for well-being of residents and facilitating communication between residents and program. Responsible for organizing, directing, coordinating and administering resources and systems to all new hires and employees.

Essential Responsibilities:

-Proficient in Microsoft, Kronos, Meditech and Epic

-Coordinated all aspects of applicant interviews (invitation, travel, scheduling of the interview, paperwork and luncheon). Prepared contracts and credentialing/appointment paperwork. Knowledge of legal issues with regards to employment, discipline and healthcare requirements.

-Assisted with recruiting and interviewing over 1200 applicants for residency

-Coordinated all hiring and orienting of new employees.

-Coordinated new resident orientation. Organized and scheduled orientation activities for incoming residents to meet the staff, managers, and graduate medical education. Developed and presented department orientation program presentation to all new residents. Updated policies and procedures, goals and objectives and curriculum on resident evaluation systems.

-Prepared and designed marketing and information packets for the program.

-Coordinated and developed hiring goals and objectives.

-Evaluated employee skills and qualifications.

- Provided resident support and serves as a program liaison between the residency director, faculty and student community.

-Provided counseling and support to residents and faculty as needed.

-Developed and maintained data systems management of program. Updated and maintained residency program information on the website and resident tracking system. Assisted with development of quarterly and annual reports for Medical Education Committees. Monitored and compiled monthly evaluation reports (performance of residents, faculty and outside lectures).

-Coordinated resident and faculty conference assignments, all calendars and schedules.

Academic Program Coordinator February 2017 to January 2019

Summit Physician Services

Chambersburg, PA

Responsible for recruiting, interviewing and coordinating the operations and activities of an academic program. Responsible for scheduling classes, planning trainings, and related events; coordinating the staff, and the use of resources for determined; coordinating internal and external relationships and partnerships; implementing project plans and providing project status updates and reviews; researching and analyzing information or other related data to improve the services of the program.

Patient Account Representative August 2006 to February 2017

The Chambersburg Hospital

Chambersburg, Pennsylvania

Prepare documents and correspondence requiring knowledge of negotiated contracts and insurance policies and procedures. Assist with compliance regulations and statistical techniques with consistency and accuracy.

Prepare and studies reports to identify and resolve delinquent accounts and monitor adherence to plans by the responsible party.

Substitute Teacher September 2004 to December 2007 Chambersburg Area School District

Chambersburg, Pennsylvania; Northern Middle School, Maryland

Devise and implement programs to assist the children in achieving their potential through a balanced, healthy lifestyle. Promote effective functioning in the classroom through behavior, attention and participation through inclusion of each child with a disability.

Research Technician June 2002 to September 2004

Penn State College of Medicine

Hershey, Pennsylvania

Provided technical assistance within the lab, which included organization, ordering supplies, growing multiple cell lines and calculating concentrations for various inorganic and organic reagents. Responsible for performing routine and specialized histology procedures to include rodent necropsies, histological slide preparation and staining.

Cardiac Rehabilitation Intern January 2002 to June 2002

Penn State College of Medicine

Assisted cardiac patients in a clinical setting. Responsibilities included patient assessment, blood pressure measurement and patient education. Conducted warm ups and cool downs, strength conditioning workouts and chart documentation.

Education May 2002

Slippery Rock University

B.S. Kinesiology

Slippery Rock, Pennsylvania

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