STACEY YOUNG
** ******* ***** *** *********, GA 30016 470-***-**** **********@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional with healthcare industry and administrative support experience. Accustomed to working in environments where accuracy and accountability are essential. Consistently models and inspires high levels of integrity. Follows policies, procedures, and guidelines to assure consistent quality.
Strong verbal, written and interpersonal communication skills.
Well-organized, manages time and priorities in multi-task environments.
Data entry experience using 10-key number pad.
Typing Speed: 45 WPM.
Greenway Prime Suite EHR Microsoft Office Applications – Word, Outlook, Excel, and PowerPoint
KEY QUALIFICATIONS
Electronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO PPO POS)
Workers Compensation Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)
Medical Terminology Anatomy & Physiology HIPAA Compliance
Medical Coding (ICD-9-CM ICD-10-CM HCPCS CPT)
EDUCATION
Ultimate Medical Academy Diploma – Medical Billing and Coding, 2020
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate
Georgia Perimeter College Healthcare Administration (credits earned towards degree), 2015
PROFESSIONAL EXPERIENCE
AT&T – Alpharetta, GA 03/1999 – Present
Office Assistant / Customer Service Representative
Correspond with clients via email and telephone.
Complete data entry duties (10-key number pad), wire transfers, and mail extraction.
Post payments to client accounts and commercial accounts; perform accounts receivable duties.
Prepare and make bank deposits.
Utilize Warsaw, RPS, and Bocris software; scan files to be saved into database via Falcon Scanner.
Additional experience includes serving in a Medical Administrative Assistant Intern at University Hospital.
File Management Electronic Medical Records (EMR)