Computer Operator Site Supervisor

CURRICULUMVITE

RAKESH RAIDAS ADDRESS

H. No. – **96, Purani Basati,

MOBILE: +91-831******* Manegaon, Ranjhi

E-mail: ******@*****.*** Jabalpur (M.P.) – 482005

OBJECTIVE:

• To work with a company wherein I can use my knowledge & skills for growth & development of company which in return will give me opportunities to grow & develop my career. ACADEMIC QUALIFICATIONS:

S. No. Examination College/School University/Board Year Of Passing

1. MA (Sociology ) Kesharwani College Jabalpur MP R D V V Jabalpur M P

2020

2. B. Com Govt. O.F.K. College R D V V

Jabalpur M P

2008

3. 12th O.F.K.E.E.S.H.S Jabalpur M.P. Board Bhopal 2004 4. 10th O.F.K.E.E.S.H.S Jabalpur M.P. Board Bhopal 2002 WORK EXPERIENCE:

• NSB BPO SOLOTUION PVT. LTD. as a post Document Auditor

• Verify the document provided by the customers for Aircel Connection.

• Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation.

• Verifies assets and liabilities by comparing items to documentation.

• Completes audit work papers by documenting audit tests and findings.

• Appraises adequacy of internal control systems by completing audit questionnaires.

• Communicates audit findings by preparing a final report; discussing findings with audities.

Four Year Exp. MP-ONLINE portals as a Computer Operator.

Two year Experience Online-Examination duty as a Invigilator.

Six months experience UST Global Company as a Site Supervisor.

Paytm KYC Team Back Office under the SRComSoft Jabalpur.

Online Examination Exp. As a CI-1 (Server Manager) of Orlando Academy of Indore.

Online Examination Exp. As a IT of NSEIT Ltd Jabalpur.

Online Examination Exp. As a Site Supervisor of APTECH. TECHNICAL SKILLS:

• Installation and configuration of windows based operating systems (windows XP, vista, 7, 8 & 10).

• Troubleshooting of all types of Hardware and software applications problems.

• Software installations and troubleshooting of all types of customer oriented field problems.

• Configuring & troubleshooting of Desktop/Laptop for managing backup and recovery.

• Troubleshooting Hardware, Software & networking problems.

• Handle the responsibilities of analyzing hardware and software issues and take necessary corrective actions to resolve.

• Install and upgrade hardware and software components

• Troubleshooting hardware based problems in pc.

• Providing OS support for Windows.

• Installation of OS in PC.

• Scheduling the Data backups and updates on pc.

• Troubleshooting and maintaining hardware.

• Installation Printer and Sharing Local Printer in Network.

• Knowledge of different types of operating systems like Windows 10, Windows 8.1, Windows 8,

• Windows 7.

Responsibility:

• Create hardware asset database by recording information such as configuration details, Serial number, asset code, warranty, and AMC details. Record installations of new machines.

• Record Movements of assets within site or outside.

• Record changes in the configuration of Machines (IMAC)

• Create software inventory with information such as License, version numbers, and registration details.

• Notifying about impending contract renewals and software license expiries.

• Preparing the Hardware and Software Inventory.

• Maintaining database of the various vendors, Principals with details like contact person, telephone numbers, escalation matrix and SLA.

• Logging calls with vendors/Principals.

• Coordinating with the vendors to get the calls resolved.

• Escalating the issues if required.

• Analyzing the performance of vendors against SLA.

• Maintaining Reports Vendor-wise.

INTERPERSONAL SKILLS:

• My academics and work experience is testament to my rigorous approach in analyzing issues and solving problems.

• Have developed skills in motivating and coordinating others to achieve higher standards.

• Also developed is my ability to form close associations with people from varied backgrounds and occupations, and from all age levels.

• By contrast, I am equally adept at working in small, or even in a solo environment. CERTIFIED COURSES:

• Diploma in Computer Application.

• Certificate course in Hindi and English typing on computer. PERSONAL STRENGTH:

• Hardworking towards the achieving the Goal.

• Sincere and committed to my work.

• Quick decision making power.

• Potential and adaptability.

• Devotion, Determination and Dedication.

SUMMARY PROFILE:

• Handling a team with any number of team members.

• I am as adept at working in a solo, unsupervised environment as I am in a layered, team unit.

• A multilingual professional with energy and skills, able to assume responsibilities in a demanding environment.

PERSONAL PROFILE:

Name : Rakesh Raidas

Date Of Birth : 01 July 1986

Nationality : Indian

Father’s Name : Shri. Hardayal Raidas

Mother’s Name : Smt. Tulsa Bai

Marital Status : Married

Gender : Male

Languages Known : Hindi & English

HOBBIES:

• Watching News Channels, Music Channels, and Movies.

• Playing Cricket and Chess.

• Internet Surfing.

EXTRA CURRICULAR ACTIVITE:

• Member of M.P. POLICE in Raksha Samiti.

DECLARATION:

I hereby declare that the above written particulars are true to the best of my knowledge and brief.

Date: - Rakesh Raidas

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