KANHAIYA LAL

Diptygang,Near railway crossing

Nilmatha, Lucknow.

Mob: +91-720*******

+974-********

Email:adqpl3@r.postjobfree.com

Career Objective

To work with full determination, knowledge and optimum resource utilization for maximum service quality in hospitality industry.

Academic Qualification

Diploma in Aviation & Hospitality Management from AHA Kolkata 2007.

Higher secondary from Jharkhand Board hazaribagh with second division in 2005.

High School from DAV Public School with second division 2003.

Experience

Worked as a Industrial Trainee from Kenilworth Hotel, Kolkata from the period of (july06).

Worked as a Java II in Aqua Java Café, Kolkata from the period of (Jan 08to oct 10).

Worked as a Captain in Tuli Imperial Hotel, Nagpur from the period of (Dec 10 to Mar12).

Worked as a Sr.GSA in ITC Fortune Hotel, Mysore from the period of ( Apr12 to Jun 13).

Worked as a Captain in Royal Orchid Hotel from the period of (Jul 13 to Mar 14).

Worked as a Asst. Restaurant manager in Blu Petal Hotel, Bangalore from (Jun 14 to Nov 17 ).

Worked as a Restaurant manager in Sura vie By TYC Lucknow from (Dec17 to Jan19 ).

Worked as a Restaurant manager in The Ranch Bar and Grill Lucknow from (Mar19 to April 20).

Presently working as a Cataring Supervisor in Shaqab Qatar from (Oct 21 till dated).

SERVICE

Implementing world-class service strategies.

Ensuring rendering of high quality services, resulting in customer delight.

Interaction with guests to troubleshoot on complaints.

Business Development

Exploring profitable opportunities to enhance business volumes.

Designing/implementing promotional strategies for routine .

Operations

Handling operational functions like pre-shifts staff briefings, creating the duty roster, shift management and daily sales report.

Responsible for guest Complaint Handling.

PR Calling to guest and checking their Satisfaction Level.

Responsible for promotion program of restaurant through vendors .

Responsible for assigning new vendor for purchasing goods.

Responsible for preparing P&L, Food Cost.

People Management/Training

Supervising, managing and monitoring a team of staff members, ensuring optimum performance.

Practical and theoretical training to enhance skills & motivation levels.

Strengths

Adaptable personality.

Leadership Quality.

Self-motivated.

Positive attitude.

Interests & Hobbies

Playing cricket, all rounder on the ground, team player.

Making friends & reading books.

Personal Profile

Father’s Name: Late Mahendar Ram

Date of Birth: 19-07-1986

Gender: Male

Languages Known: English, Hindi

Passport No:. V0469914

Date: (Kanhaiya lal)

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