Call Center Decatur
Resume:
INDICA LANKFORD
****************@*****.***
OBJECTIVES
My objective is to obtain a position in a fast paced environment that will fulfill my financial needs as well as be a perfect fit for my outgoing and friendly personality.
EDUCATION
DOMINGUEZ HIGH SCHOOL
5/2011 High School Diploma
• Black Student Union Member for 2 years
EXPERIENCE
ISheild Place for Families 03/2021-Current
Collect and process drug testing kits, answer phones and maintain member personal information. Obtain members payments for testing supplies.
Amazon Order Selector 2020
Prepare and organize orders for daily delivery processing in a warehouse setting on a team of peers
Hilton Grand Vacation Club Los Angeles, CA
Sales Rep 2018
Adhere to the bustling demands of travelers meeting there scheduling needs Maintain an impersonal attitude and respect to all travelers and potential clients
VXI Global Solutions 220 W 1st St
Customer Rep 2016-2017
Retention disconnect service
Collect billing information
Transfer calls to designated support staff
Telus Call Center 2251 S Decatur Blvd Call
Center- Rep 2/2015-10/2015
Answer calls frequently and direct them to the appropriate departments
Assist customers with any technical difficulties they experience with their systems
Meet daily quotas
Allied Doc Prep 1435 La Cienega Blvd
Billing Department- Processor 3/2016 – 9/2016
Billed students and processed payments for current and past student loans
SKILLS
• I am well organized and enjoy working with others
• I have a great attention to detail and can easily multitask
• I am also a fast learner and can adapt in any situation
REFERENCES UPON REQUEST
Contact this candidate