MY EDUCATION
Communication skills
Emotional Intelligence
Observation ability
Listening skills
Supervision alertness
Data protection
Y
S
WORK EXPERIENCE
HEAD LAUNDRY ATTENDANT
LIEUTENANT PATROL SAFETY OFFICER
PATROL SAFETY OFFICER / COMMUNICATIONS DISPATCHER
DIPLOMA
ABI, AMERICAN BUSINESS INSTITUTE, NEWARK, NJ
DIPLOMA
VALISBURG HIGH SCHOOL, NEWARK, NJ
1999- 2004 2004- 2010 2010- PRESENT
1991
1989
1988
1987
Provide Real-Time customer service
Anticipating and responding to customers' queries, concerns, and complaints. Ensuring that the facility remains clean at all times Listen and record customer enquiries and laundry instructions and disseminate information to the team.
Team management & Monitoring processes to ensure customer service is provided Served as a "Goodwill Ambassador" providing safety to the Public. Supervised all Duties and operations of all Patrol Safety Officers. Monitored & Operated all Camera and Computer Systems, Data Entry of all Daily Activities.
Crowd control duties and maintained order in the mall. Patrolled, Observed and Reported all suspicious activities on Interior and Exterior of the Mall Shopping Center
Completed daily Safety Activity Reports. Keeping track of Tenant Space Activity and reporting issues and concerns
Provided assistance to the Public for safety concerns Word Processing Secretary
General courses completed
PROFILE INFO
My profile highlights my ability to maintain order and manage people without bias. With an excellent track record of working in differing sectors and still achieving success, I believe I will be able to add value to your organization through loyalty and the ability to uphold your culture, vision and mission. People management is a skill that comes natural to me hence my desire to pursue a career as a Patient Sitter.
Y A S M I N S E S S O M S
PEOPLE SERVICE EXPERT
CONTACT
MY SKILLS
*********.**@*****.***
3E Weston Forbes Ct. Edison,
NJ. 08820.
HOUSEKEEPING
1999- 2004
Responsible for cleaning and reporting any safety hazards to the Manager Maintained sanitary, comfortable and tidy environment Laundry management
Linen record keeping and lifecycle quality management DIRTY LAUNDRY EXPRESS, IRVINGTON, NJ
IPC, INTERNATIONAL PATROL CORPORATION, ELIZABETH, NJ IPC, INTERNATIONAL PATROL CORPORATION, ELIZABETH, NJ WYNDHAM GARDEN HOTEL, ELIZABETH, NJ