Customer Service Leasing Consultant
Resume:
JADA
RICHARDSON
EDUCATION
Metropolitan State University
December 2022-Present
Minneapolis Community and Technical College
August 2019-2021
Associate in Liberal Arts
University of Northwestern St.Paul
August 2017-May 2019
Spring Lake Park Senior High School
September 2016-June 2019
WORK EXPERIENCE
Grainwood Senior Living
November 2021-Present
Leasing consultant
• Show and lease apartment units to future residents while demonstraFng great customer service.
• UFlize soJware such as Yardi and RentCafe.
• Prepare applicaFons and leases for SecFon 42 Low Income Housing Tax Credit affordable housing units.
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Skills
• Time management
• Sales techniques
• Organizational
skills
• Computer Skills
• Knowledge of lease
terms
• Critical thinking
• Yardi
• Fair Housing
• Prepare applicaFons and leases for SecFon 42 Low Income Housing Tax Credit affordable housing units.
• Maintained professional communicaFon with residents and applicants. Goldroom Restaurant and Lounge-Waitress/Bartender
July 2020-Present
• Ensure posiFve experience for customers by offering high quality hospitality.
• Memorizing patrons and orders when serving food and drinks while ensuring all customers’ needs are being met.
• Maintain high-level organizaFon, communicaFon skills, problem solving skills, neat appearance, and customer service.
Amazon-Fulfillment Specialist
April 2020-September 2020
• Ship-dock and singles trained.
• Regulate flow of packages and shipments.
• PalleFze shipments.
• Load trucks.
• Package items.
Sneaky Pete’s—Waitress
December 2019-July 2020
• Demonstrated a mulFtude of skills including great customer service, communicaFon skills, conflict resoluFon skills, and flexibility towards customers.
• Ensuring a posiFve and genuine service and experience to customers
• Memorizing as well as organizing food and drink orders to accommodate to the guest’s needs and desires.
Minneapolis Community & Technical College
August 2019-March 2020
• Gym Desk RecepFonist.
• Greet all guests.
• Organize all guest visits.
• Lead tours for first Fme guests.
• Demonstrate/Generated exercises and rouFnes for staff & students.
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