Customer Service Intake Specialist
Resume:
+ Friendly, Positive Attitude
Active Listening
= Organizational Skills
‘= People Skills
= Reliable and Trustworthy « Customer Service
= Computer Skills
FeRESSpA@eal com EXPERIENCE
Dallas, TX 7208 Intake Specialist
Ronoake, Texas
Customer Care & Auto Sales/Jul 1984 to Feb 2022
«Maintained positive attitude and effectively de-escalated clients during crisis
situations
Identified and enforced best practices to bolster operational efficiency and
prioritize tasks.
Conferred with management to understand and meet diverse needs. providing
frequent feedback on front-line operations and recommending improvement
strategies
Receptionist
Dallas, .1X
Huggins Paating Cof 2/3/8140 3/20/83
= Delivered administrative support to team members by making copies. sending
faxes, organizing documents and rearranging schedules.
« Oversaw office inventory by restocking supplies and submitting purchase orders.
» Greeted and directed visitors to appropriate personnel and ered average of up
6.25 calls and emails daily.
= Answered phone calls. provided information to callers and connected callers to
appropriate people
EDUCATION AND TRAINING
; High School Diploma
= South Grand Prairie High Schoo! May 1982
Grand Prairie, TX
Accounting And Business
Mountain View College May 1990
Dallas, TX
Computer And Information Sciences
North Richland College Aug 1993
Irving, TX
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