Project management

*********@*****.***

An energetic Project Manager with exceptional scheduling and planning skills, who can successfully communicate with customers. A hands-on leader able to work effectively with a range of different personalities while ensuring that deadlines are met. EXPERIENCE

PROJECT MANAGER, THE MH COMPANIES

December 2018- October 2021

Engaged positively with each customer, providing professional support for sales and service needs. Evaluate customer account information to assess current issues and determine potential solutions. Field customer complaints and queries, fast-tracking them for problem resolution. De- escalated problematic customer concerns, maintaining a calm, friendly demeanor. Define project plans and timelines, managed workflow, and achieved completion deadlines on or before schedule.

ESTIMATING ASSISTANT, BEAR ELECTRIC

August 2016 – December 2018

Formulate proposals and process work orders by analyzing and calculating field measurements. Participate in site meetings and walk-throughs for pricing purposes. Analyzed blueprints and other documentation to prepare time, cost, and labor estimates. Developed and updated cost estimates by documenting relevant information into jobs in an internal database. PROJECT COORDINATOR, ABM ELECTRICAL POWER SERVICES July 2014-August 2016

Performed routine office tasks, including copying, answering telephones, file management, and data entry to keep operations at optimal levels and better serve internal and external customers. Partnered with management to establish workplace safety curriculum for training and education purposes. Developed organizational filing systems for correspondence, communications, records, and reports. Collaborated with management, sales, and engineering to adjust plans and maintain targets.

EDUCATION

MAY 2012

BACHELOR OF ARTS, COLORADO MESA UNIVERSITY

Kinesiology with an emphasis in Exercise Science, with a Minor in Sports Management Currently

Master of Science, Creighton University

Integrative Health and Wellness

SKILLS

• Meticulous attention to detail

• Results oriented

• Strong Problem solver

• Time management

• Self-Starter

• Resourceful

• Strong interpersonal skills

• Dedicated team player

JORDAN MUSSO

Greenwood Village, CO – 303-***-****

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