Construction Foreman Customer Service

WILLIAM K JOYNER

***** ******* ***** *** *******, TX. 78247

210-***-**** *********@*****.***

OBJECTIVE

I want to find a company that offers a challenging and profitable work environment. EXPERIENCE

Utopia Pools

1982 - 2004

Sales

As this was a family business I learned the business from the shovel up. I served as a Service Department Manager, Construction Foreman, and a Retail Store Manager as well before I began my sales career. Sales was my favorite as it encompassed pool design, customer service, and project management all in one. The satisfaction of creating a design and seeing its completion was a great experience. JP Morgan Chase

2004 - 2008

Credit Card Customer Service

Assisted Clients both via Email and on the phone with issues concerning their credit cards. Once the issue was resolved we would recommend products that would benefit each customer individually. Allstate

2008 - 2010

Licensed Insurance Agent

Serviced customer policies for local agents as well as the customers directly. Recommended coverage options and products designed to maximize the value we brought to our clients. Caliber Collision

2010 - 2012

Service Writer

Provided initial estimate for auto damage repair and advised customers of what to expect during the repair process. Kept customer and all parties concerned of progress and any subsequent repairs necessary. Delivered finished product to customer and advised of CSR questions they would receive once the job was completed.

Clear Blue Pools

2012 - 2019

Commercial Maintenance

Maintained both Commercial and Residential pools. I took this job to be able to spend more time with my son while he was in high-school. I enjoyed the contact I had with all my customers, and liked the family like environment the owner afforded his employees.

OTD

2019 - 2021

Pharmaceutical Delivery

My Covid job. I enjoy the people I meet on a daily basis. Our patients are in hospice and show so much joy and dignity that it inspires.

EDUCATION

Robert E Lee

1979

General Studies

12

San Antonio College

1980

General

3.0

UTSA

1981

General

2.0

SKILLS

I would say my greatest marketable skill is my ability to make people feel comfortable. I listen attentively and always try to put myself in their shoes. I am a people person and genuinely want to do the best job I can for each client

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