Gagandeep Kaur

Cell: 587-***-****

adqpg2@r.postjobfree.com

Calgary AB

CAREER PROFILE

Accurate, multitasker and detail-oriented, with more than 3+ years of experience in customer service. Outstanding organization skills: tracked a 30, 000 CDN inventory and wrote daily reports to managers which helped to decrease product’s waste

SUMMARY OF SKILLS

Communication skills: interacted with more than 300 clients per day and constantly received positive feedback for excellent service

Software skills: update personnel records by collecting, calculating, and entering data into QuickBooks Sage 50

Payroll reports: performed a full cycle of payroll including T4’s, ROE’s, termination calculations, remittances

Computer skills: Advanced in Microsoft Word, Excel, Outlook

EDUCATION

Accounting: Diploma in Accounting and Payroll Administration

(PCP – Payroll Compliance Legislation, Payroll Fundamentals 1 and 2)

Heritage career college, Calgary (AB) (April 2021-March 2022)

Management: Organization Management

Cambrian College, Ontario (September 2016-April 2017)

Management: Project Management

Sir Sandford Fleming College, Ontario (September 2015 - April 2016)

WORK EXPERIENCE

PRACTICUM IN ACCOUNTING AND PAYROLL

R Singh Professional Corporation, Calgary

(March 2022 – April 2022)

Payroll: Employment regular and irregular earnings calculation, managing timesheets, work charts and wage computation, Maintaining employee records in payroll & benefits system.

Accounting: Entering, processing, and filing invoices, resolving invoice discrepancies and issues, Reconcile bank statements on period bases

Bookkeeping: Update and verify and maintain accounting Journal, ledger, and other financial records Reconcile accounts Post journal entries

RETAIL STORE SUPERVISOR

Centex Petroleum, Calgary

(November 2017 – Present)

Provide direction and supervision to the Store Clerk/Cashiers

Plan work schedules and assign sales workers to duties

Resolve problems that arise, such as customer complaints and supply shortages

Maintain specified inventory and order merchandise

Prepare reports regarding sales volumes, merchandising and personnel matters

Train or arrange for the training of new sales staff

Handle cash, debit, and credit card transaction

OPERATIONS COORDINATOR

Calgary Service Plumbers Inc.

(November 2020 – January 2021)

Manage customer inquiries and questions in a timely manner, manage web messages, e-mail inquiry responses.

Book customer appointments for repairs, maintenance, and sales quotes

Resolve problems that arise, such as customer complaints and supply shortages.

Coordinate scheduling for maintenance and service technicians.

Communicating any changes to technicians as needed

Maintain company records by updating account information.

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