Customer Service Store Manager

LATRELLE BRIDGES

*** ********** ***, ******, ** 30115 678-***-**** ***********.**@*****.***

PROFESSIONAL SUMMARY

My duties in managing the store requires me to be responsible for the opening and closing of the store to include dropping off store deposits. I have excellent customer service skills that are demonstrated by supervising employees, to include verifying payroll, and interacting with the public on a daily basis through handling complaints or by filling customer orders. Through managing the store, I have learned lots of skills that can be applied to many positions.

SKILLS

Communication

Management Skills

Leadership Skills

Time Management

Problem Solving

WORK HISTORY

Store Manager, 06/2019 to Present

Journeys – Woodstock, GA

Open and Close the store

Welcome customers that enter the store

Exceed my daily, weekly, and monthly sales goals

Interview and hire new applicants

Train new hires

Answer all phone calls, problem solve, tend to the needs of customers

Receive any new shipments/pack and ship out orders and transfers

Handle inventory counts

Investigate internal and external complaints

Verify employee payroll

Count and drop off store deposit

EDUCATION

Bachelor’s: In progress, 08/2019 – Currently enrolled

Kennesaw State University - Kennesaw, GA

College Preparatory Degree: 2016 Graduate

Sequoyah High School – Canton, GA

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