Aid Officer Campus Manager
Resume:
Poovitha A
Financial Aid Officer
Contact
Concord, ON
adqp8m@r.postjobfree.com
Objective
People Oriented Financial Aid Officer Adept at developing comprehensive higher education financing solutions for students with different needs, goals and objectives. Through understanding of applicable student financial aid regulations and practices. Effective multi-tasking, completing assignments with statutory and institutional deadlines and working in a team centered environment. Education
Post Grad -Food Science
Centennial College, Scarborough
Master of Science in Chemistry
Anna University, India
Experience
May 2021 – Present
Financial Aid Officer • Career College Group Medix – Toronto Campus.
Guiding and Advising students in their search for educationally
– related financial assistance; determining under which program the student(s) should apply based on students; status, reviews, completed applications and approves/denies assistance and appeals of the standard OSAP assessment and OSAP loan/grant/bursary funding programs.
Providing budget counseling to students and recommending plans to address financial issues and managing financial crises experienced by students, conducting interviews with students, parents and other third parties.
Verify student eligibility for funding by reviewing student income, registration status, fee payments and collection of CCG tuition fees.
Preparing Panda docs to release the first and Midpoint loans for Toronto Campus. Monitor the queues to release loan by time.
Processing Drops, Withdrawals and Exit packages.
Preparing Externship reports for upcoming graduates and participating in students’ orientation to provide. March 2021 – May 2021
Student Financial Planner • CDI College – Scarborough Campus.
Working with students to develop payment and financial assistance plans incorporating government funding, College scholarships and personal resources by:
Conducting a preliminary financing interview with new, re-entering, and continuing student: this includes a discussion on the student’s living expenses, spending habits and sources of income
Meeting with new student enrolments to review method of payment
Assisting students in determining the funding best suited to their needs by providing students with accurate information about funding options, loan counseling, alternative financing, contracts and/or institutional payment plans.
Providing objective guidance, training, and tools for students to make wise financial decisions to ensure appropriate funding for their education.
Providing information, guidance, and assistance to students on funding and the financial aid application process by:
Explaining the student loan (OSAP) application process, procedures, general eligibility
requirements and important deadlines
Informing students of their financial obligation, the institution’s financial options, and
financial policies and procedures as related to their educational expenses.
Identifying, researching, and resolving basic problems related to student funding issues
Addressing inquiries and providing excellent customer service to students.
Assisting students in determining government loan eligibility if they are requesting financial assistance.
Interpreting and explaining to students the policies and procedures for financial aid programs.
Advising students on options to optimize access to financial aid programs.
Managing the financial aid application processes for the campus by:
Monitoring the status of all pending student loans documents (Federal, Provincial or credit to maintain an accurate accounting of each student’s Financial Assistance package through first disbursement.
Maintaining a tracking system for new applications and missing documents for timely follow up and completion in accordance with Company policies and procedures.
Assisting students in appealing denied provincial/national loan applications.
Reviewing financial applications and disclosure statements for completeness and accuracy and assist with corrections as necessary.
Processing and dispersing all loan documentation in accordance to Provincial/Federal regulations and Company policies and procedures.
Ensuring compliance with internal and external policies, procedures, and standards by:
Advising students of their obligation to provide accurate information and any consequences related to their application and funding process.
Maintaining campus bad debt results within established budgetary goals and objectives.
Ensuring campus is following established Default Management practices.
Maintaining technical expertise with financial aid policies and procedures.
Supporting the administrative functions of the campus to enhance the student experience by:
Cooperating with other administration staff and instructors in the performance of their duties.
Maintaining confidential student intake records and informing the Campus Director of any significant problems as they arise.
Participating in all new student orientations and providing all withdrawals and graduates with an exit interview.
Worked with databases: ClassMarkers, SharePoint, Tracker, Virtual Advisor, ACME, My Campus daily, Lead Management, SPAR and Campus support.
October 2020 – February 2021
Admission/Recruitment Coordinator • Career Breakthrough Inc. o/a Academy of Learning Career College – North York Campus.
OSAP Estimation and Applications
Records receipt of signature pages for OSAP applications
Reviews all student applications for financial information and correlates appropriate cost tables according to student program of study
Contacts students to clarify or provide further information to complete application
Reviews student appeal information for eligibility and accuracy
Performs OSAP student application review assessments to ensure proper funding levels
Processes and releases all part-time OSAP applications for the AOLCC North York campus
Correlates and maintains accurate files on behalf of PCC including archiving of all required documentation to be sent to PCC on an annual basis
Ensures that fees owing to the university are calculated and deducted from available funding to be returned to the school by the lending institution (National Student Loans Service Centre)
Updates information with the PCC as requested by the students; includes changes of income, course load, parental information
Personally, accountable for maintaining knowledge of all current government programs, policies, and revisions. October 2018 – October 2020
Office/Campus Administrator • Oxford College of Arts, Business and Technology
Supported Campus Manager, Education Consultants, Financial Aid Officer, Instructors and students with effective correspondence management, document coordination and customer relations.
Oversaw project planning tasks, collaborating with Campus Manager to provide optimal coverage across operations areas.
Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
Assisted Campus Manager with recruiting staffs, telephone and face to face interviews arrangements.
Developed long-term budgets covering office supplies and equipment maintenance to meet organizational demand.
Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Processed financial documents, including contracts, expense reports and invoices.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Opened and closed college independently every day and prepared daily bank drop for manager and FAO.
Assisted Financial Aid officer with Academic and graduate files and required document for OSAP.
Collected money from students for tuition fees, printing credits, supplemental exams and remediation.
Monitored student’s attendance, grades and documented them in students financial file.
Assisted Education Consultant with admissions such as received and uploaded a required admission document in the Campus login.
Merged Academic and financial files upon Student’s Program completion.
Prepared graduation checks list and requested for Diploma to the head office.
Sent an International transcript to ICAS for credential evaluations upon admissions.
Registered student’s transcripts on STUDEND TRANSCRIPTS ELECTRONIC PROTECTION SYSTEM (STEPS) upon
graduation
Sep 2019 – Dec 2019
Store Administrator • Pusateri’s Fine Food
Received, directed, and relayed telephone messages and fax messages
Consistently followed the Pusateri’s Service Standards and create an exceptional Guest Experience
Known the products of the department and sold the product by making well informed recommendations to our guests
Resolved challenging guest situations and complaints effectively and escalate matters that require greater attention to the Department Lead or Management
Efficiently executed all departmental processes and procedures, and complete routine tasks according to schedule
Comfortably operated all equipment within the department in accordance with established operating procedures
Key Skills
Customer Service
Office supply Management
Multi-tasking
Team Player
Time management
Volunteer
• Volunteered at the Pride Parade for Massage Therapy Outreach from Oxford College on June 23, 2019
• Volunteered at the Momiji Health Care Society for Children's Day celebration on May 04, 2018
• Volunteered at the Toronto Non-GMO Coalition at ‘Celebrate Farm to Fork Organic Festival’ on May 20, 2017.
Leadership
Elected as a President of the Chemistry Department for students affairs during my University education.
References
Available upon request.
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