Restaurant Supervisor

Shamshad Anwar Sankeshwarkar

Contact number-866-***-****

Email: adqp8b@r.postjobfree.com

LinkedInProfile-https://www.linkedin.com/in/shamshad-sankeshwarkar-2a9467b8

To seek a challenging & motivating opportunity that will use my skills for benefit of the organization

Career Snapshot

Overall 9+years of experience in Domains - Finance & Accounts, Mortgage and Capital Market, Expertise in Claims and Reconciliation, Derivatives, Insurance,Capital and Share Markets Performance Analysis and Underwriting, (measurement, comparison, and analytics) and Administration assistant ( Most job roles include 1212 and 1241 NOC codes)

Restaurant manager and cashier in Pacha de arambol,Goa,Experienced in handling customers,account receivable and account payable,,making inventory,tracking payments of people in restaurent on monthly and daily basis, Input data into computerized databases,Verify accuracy and completeness of data etc.

Sr Associate in All state solution India,working in Auto PINs team work profile related to calculate renew premium for the customers as per their eligilibilities and sending them to legal letter including rules and regulations as per law.

Sr Process Executive for Stewart Title Insurance in Cognizant, working as senior process executive in Agency accounting team for Stewart Guarantee title Insurance. Keeping records for Title policies on daily and monthly basis.

Worked as an Process Executive Band-2 in Loan Administration & Modification department under US Home Mortgage vertical at Homeward residential India Pvt. Ltd. Job profile includes QA workout (underwriting) for US home mortgage underwriting, Audit of HAMP loans processed by on shore loan consultant, Claims and Reconciliation - US home Mortgage insurance claims and reconciliations

Worked as an Associate in Finance & Accounting department under External Reconciliation vertical at State Street Syntel Services Pvt. Ltd for the client PIMCO (Pacific Investment Management Company). Job profile includes daily cash reconciliation between custodian books and accounting books, Income verification and monthly audit proofs of securities and bonds for State Street Custodian Bank (USA).

WORK EXPERIENCE

PACHA DE ARAMBOL RESTAURENT GOA

( DEC 2013 TO MARCH 2015) AND (APR 2018 – TILL DATE)

DESIGNATION- RESTAURANT MANAGER/ SUPERVISOR( NOC CODE- 0631/0632, SKILL LEVEL B)

Managing transactions with customers using cash registers

Scanning goods and ensuring pricing is accurate

Collecting payments whether in cash or credit

Issue receipts, refunds, change or tickets

Using POS, back office system and accounting system to maintain financial reports.

Resolve customer complaints, guide them and provide relevant information

Greet customers when entering or leaving the restaurant.

Maintain clean and tidy checkout areas.

Track transactions on balance sheets and report any discrepancies.

Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy

Open and distribute incoming regular and electronic mail.

Order food and beverages and maintain inventory.

Generate income statement and balance sheet

Answer telephone and electronic enquiries and relay telephone calls and messages

Set up and maintain manual and computerized information filing systems

Manage payroll by merging time and attendance data from the POS and back office system.

Plan, organize, direct, control and evaluate the operations of a restaurant, bar, cafeteria or other food or beverage service.

Set staff work schedules and monitor staff performance.

Control inventory, monitor revenues and modify procedures and prices.

Resolve customer complaints and ensure health and safety regulations are followed.

Negotiate arrangements with suppliers for food and other supplies.

Negotiate arrangements with clients for catering or use of facilities for banquets or receptions.

ALL STATES INDIA

(JULY 2016 – MARCH 2018)

Designation - Senior Associate ( NOC CODE- 1212, SKILL LEVEL B)

Job profile includes

Sending legal notice to the customers on behalf of company.

Calculation of new premium.

Adding/removing discounts

Giving notification to the customers for the increasing premium etc.

Filling customer’s personal details, for example- home address, office address, security number, credit card details,phone numbers,policy number.

Processing police discounts as per customer’s eligibility

Checking customer’s eligibility for discounts and rewards.

Discussing policy details with onshore team.

COGNIZANT INDIA

(Apr - 2015 – July 2016)

Designation - Senior Process Executive ( NOC CODE- 1212, SKILL LEVEL B)

Job Role: Agency Accounting.(Stewart Title Insurance)

Daily record –

Updating Policy number, Policy liability, policy premium, Transaction code ( which means Debit/credit to /Stewart account as per transaction),policy date, Underwriter remittance (as per agent’s percentage which is decided from Stewart title),Reissue liability (if any) etc. on Catalyst ( Cognizant’s application).

All these updated information will flow in one night cycle to STNET1 (Stewart’s application).

Also uploading CSV (which means policy details are receiving through Electronically, emails etc.)

Monthly Closing-

In monthly basis, have to run 6 reports in STNET1 to check that report is ready to move in records or not, there are some important reports which we are running in monthly closing to clear errors.

1.Transaction Report-

First we have to work on transaction reports that will throw errors if there is any wrong transaction, wrong premium, wrong county code etc.

2.Edit report-

When transaction report will clear, we have to run EDIT report.

3.Policy Inventory report-

After Edit report will clear we have to work on Policy Inventory errors, when policy serial number is incorrect this type of error will throw while monthly closing.

There are 56 states, and every state has different procedure.(e.g. Kentucky and Louisiana state required municipality code,)

After edit process done, we have to run the register reports, to clear remaining errors.

When all errors are cleared have to go through checklist.

If report done as per given check list its ready to purge (which means ready to transfer data in record/history)

56 states = 56 reports.

Every state has different rules, some states are basic in which no need to record endorsements, and however in exception states we need to record each and every endorsement.

Premium and underwriting remittance will depend on agent’s behavior.

Premiums will receive through checks, so if check is not received we have chased to agent for premium thorough mails.

HOMEWARD RESIDENTIAL INDIA PVT. LTD.

June - 2012 - to Nov 2013

Designation Process Executive - Band 2 ( NOC CODE- 1212, SKILL LEVEL B)

Domain/ Sector Loan Modification (US Home Mortgage)

Job Role: QA workout - US home mortgage Underwriting

Audit HAMP loans processed by on shore loan consultant.

Workout borrower's monthly incomes, expenses and debts to check if the borrower qualifies for loan

Analyze credit profile of borrower with the help of the credit report

Scrutinize all the documents related to borrower's income, expenses, debts and property.

E-mail on shore supervisors to get the modification queries resolved

To get queries resolved and impart the updates to the team

Claims and Reconciliation - US home Mortgage insurance claims and reconciliations

Claim Mortgage Insurance for reimbursement on all default residential mortgage loans with MI coverage

Upload MI claims and reconciliation report and assign the loans to the team

Tracks and monitors filed claim for receipt of MI proceeds within industry timeline standard

Reconcile mortgage loans that are liquidated to ensure data integrity and general ledger balancing

Reconciliation of Homeward, Investors and Borrowers account

Documents Exposure

Loan Application (1003), Origination Appraisal (1004), Verification of Income - Pay Stubs, W-2s, Verification of Employment, Tax Return, Tax information, Verification of Deposit or Bank Statement, Credit Report, Transmittal Summary (1008), Purchase Agreement or Sales Contract, Escrow Instruction, Gift Letter and Supporting Documentation, Title Commitment, Closing Instructions, IRS Form 4506-T, IRS Form 4560-T-EZ, Original Note, Mortgage Note or Deed of Trust, W9, Amortization schedules, Verification of Mortgage, Yearend statements, Loan history.

STATE STREET SYNTEL SERVICES PVT. LTD. INDIA

MAY 2011 - TO JUNE 2012

Job Role- Associate ( NOC CODE- 1212, SKILL LEVEL B)

Finance & Accounting department under External Reconciliation vertical at State Street Syntel Services Pvt. Ltd for the client PIMCO (Pacific Investment Management Company). SSPL is a joint venture with State Street Bank & Trust Company, into delivering a broad range of service oriented products including Performance Analysis (measurement, comparison, and analytics), Risk Analysis (Value-at-Risk, compliance monitoring, and risk profile), and Strategic Analysis (investment policy, manager search, global consolidation, and executive summary).

Key Responsibilities include -

Complete Reconciliation and research of cash, Positions and accruals on a monthly and daily basis between ‘Custodian bank' and ‘Investment Managers' books.

Reconciliation of Cash between Custodian & Investment Manager books on a daily & monthly basis and resolving any discrepancy with appropriate escalation.

Cash, Par & Market Value Reconciliation of SOX Audit funds.

Over Draft & Daily cash checks reporting to Fund Manager and respective departments.

Timely and accurate delivery of all K P I, Improve productivity through efficiency improvement.

Assisting new recruits help them to understand the process and familiarize them with all the concepts used in reconciliations.

Trouble shooting for dailies & monthlies reconciliation (matching), for any TLM software technical problems.

Monthly Audit of Fund Books (MAPs): Matching the balances of Sub-Ledger / Ledger to Trail Balance. Tracking manual or adjustment postings in the fund books to arrive at correct balances of the Sub-Ledger / Ledger.

Achievements

Awarded Syntel Champ award for maintaining work efficiency of the team

Received six times R&R conntinuesly at Homeward for speed

Trainings Completed

Advance Excel

Capital markets

Effective Communication Skills

Conference call Essentials

Email Etiquettes

Telephonic Ethiquettes

Coaching for performance

Constructive feedback

Mortgage

Stewart Title Insurance

Fundamentle Accounting

Basic Accounting

Presentation

Academic Qualifications

Bachelors of Commerce (B.Com.) - with Second Class from Shivaji University in 2008

HSC - with Second Class from Kolhapur University in 2005

SSC - with Second Class from Kolhapur University in 2002

Other Skills

Ability to Work in a Team Structure.

Underwritter

Ability to Make Decisions and Solve Problems.

Creative thinking skill.

Microsoft Office

Share Capital Market

Insurance

Data Entry

Interests and Extra-Curricular Activities

Interests include but are not limited to Travelling and Listening to music etc.

Personal Details

Languages known : English- Proficient

Marathi- Proficient

Hindi - Proficient

Gender : Female

Marital Status : Single

Nationality : Indian

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