Support Representative Brgy

Address: *nd St. Block *, Rigae, Kuwait City

Email Add: ***************@*****.***

Contact : +965-********

Date of Birth : April 01, 1989

Civil Status : Married

Citizenship : Filipino

Sex : Female

SOFT SKILLS

Active Listening, Conflict Resolution.

Creativity, Critical Thinking.

Customer Service., Decision Making.

Management Skills, Teamwork.

Leadership, Public Speaking.

TECHNICAL SKILLS

Presentation Skills:

MS Power Point

Photo Editing:

Adobe Photoshop 7.0

Microsoft Application:

MS Word, MS Excel, MS Access,

Publisher

Tagalog : Fluent

English : Fluent

Arabic : Basic

One Step Ahead Champion month of July,

Crowne Plaza Kuwait

Al Thuraya City, 2016

Banquet Clerk, F&B Banquet Office

96 Hours, Crowne Plaza Hotel

Al Thuraya City, Kuwait

Office Clerk, Direction for Instruction

Mindoro State College of Agriculture

and Technology Bongabong Campus

Labasan, Bongabong, Oriental Mindoro,

Philippines.

Name : Mr. MOHAMMED NAZRE

Position : Restaurant Manager

Address : Khaitan, Kuwait City

Contact : +965********

Name : Mr. DOMINIC NORONHA

Position : Asst. Operation Manager

Address : Subhan, Kuwait City

Contact : +965********

I hereby certify that above

information is true and correct to the best of

my knowledge.

ARLENE B. ALMAREZ

Applicant

SKILLS

LANGUAGE

SPECIAL ACHIEVEMENTS / AWARDS

Dynamic college graduate with excellent communication skills, initiative developed over the course of my degree and ready to use in institution to provide administrative support. Diligent customer support representative with enough experience to support internal and external organization

Fulfill company demands also to had stability/ progress on economic demand of my family. RECEPTIONIST, Al Jazeera Real Estate Company (Sahara Golf Resort), Subhan, Kuwait City / December 01, 2019- up to present Job Description

Guest relation; welcoming visitors by warmth greetings, assist them and responding according on their needs. Answering internal, external phone calls and directing appropriately. Maintains security by following procedures, monitoring journal and retain the cleanliness of reception area. Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Preparing and printing reports such as daily revenue, weekly room status, monthly discounts forms and lists then submit to the higher management. Composing and responding accordingly in email or whatsapp. Do a room reservation, assisting check-in check-out guest, sending a payment link and posting a room bill and banquet bill. Give proper training for new commerce/ new joinee.

ACTING RESTAURANT SUPERVISOR, Royal Food Service (Boccini Restaurant), Avenues Mall, Al Rai Kuwait City/ July 07, 2018 – November 27, 2019 Job Description

Guest relation, giving a warmth greeting to guest, ensure client satisfaction and gracefully comply in any complaints. Maintain cleanliness and uniformity of the table set-up and manage dining reservations. Balance the cash register at the end of the shift, encoding reports, inventory and submitting documents as their requires.

ACTING BANQUET SUPERVISOR, Crowne Plaza Hotel Al Thuraya City, Al Farwaniya Kuwait City / October 22, 2015 – June 26, 2018 Job Description

Holding one function with 500 to 800 pax with proper sequence of service. Approach guests and colleagues in a friendly manner. Maintain constant communication with guests to ensure all expectations are met. Respond the complaints appropriately. Coordinate with chef to ensure the food will be served according on Banquet Event Order (BEO). Guaranteed all the staff is prepared and organized before the events starts. Inspects table place settings and décor to ensures that all is in proper place, clean, undamaged. Supporting the manager to do paperwork such as preparing Profit net and loss, staff overtime, documenting, filing, processing documents, ordering and receiving products and also relieving my manager in her absences (vacation) in paper works job. BARANGAY COUNCILOR, Local Government Unit at Barangay Formon Formon, Bongabong, Oriental Mindoro, Philippines / December 01, 2013 – October 21, 2015 Responsibility:

Community engaged, help in establishing, organizing and promoting cooperative enterprises to improve the economic condition and well-being of the residents, organizing barangay brigade, brgy police officer or community service units as may necessary, planning and offering regular lectures, programs on a community problem such as sanitation, nutrition literacy and drug abuse and convene assemblies, assist in providing for the proper development and welfare of the children

,assist in adopting measures for the prevention and eradication of drug abuse, child abuse and juvenile delinquency, providing basic services and doing secretary job as well. BARANGAY SECRETARY, Local Government Unit at BarangayFormon Formon, Bongabong, Oriental Mindoro, Philippines / August 12, 2012 – November 30, 2013 Responsibility:

Filing all the records such as minutes, annual and supplemental budget, Annual Investment Plan, case reports and forms. Prepare the minutes of all meetings, case and settlement reports, annual and supplemental budget, Annual Investment Plan and posting reports in conspicuous places. Arranging all necessary forms for Barangay elections coordinated in Comelec. Help the municipal civil registrar in the registration of births, deaths, and marriages; Keep an updated record of all inhabitants of the Barangay as may be prescribed by law or ordinances, processing all the documents needed in municipal or other government agencies. Exercise such other powers and perform other duties and functions as may be prescribed by law or ordinance. Tertiary : MinSCAT Bongabong Campus

Labasan, Bongabong, Oriental Mindoro, Philippines

Course : Bachelor of Science in Information Technology 2012 – 2013

EDUCATIONAL ATTAINMENT

WORKED EXPERIENCED

REFERENCES

OBJECTIVES PERSONAL INFORMATION

TRAINING EXPOSURES

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