Switchboard Operator Employment Coordinator
Resume:
Susan Kline
Laurel, DE *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Employment Coordinator
Bestemps Staffing - Salisbury, MD
July 2019 to Present
Front desk receptionist. Customer service, answering any questions potential employees may have, assist with completing applications, assist the Staffing Coordinator with staffing employees for Clients, answering phones, screening and transferring calls, data entry, scanning, copying, faxing, using Microsoft Office, Excel, Outlook, and Sharepoint, ordering supplies and services needed. Time management and scheduling appointments.
Clerk Typist II
Commonwealth of PA - Selinsgrove, PA
November 2017 to February 2019
Customer Service, assist clients with applications, process clients applications, enter applications into the data base, operate copier, fax, mail machine (Pitney Bowes). Sort, date stamp and distribute mail. Answer phones and forward to appropriate caseworker. Data Entry, Use of Microsoft Office, Excel and Outlook. Assist clients at front window. Scan documents into imaging. File documents into appropriate filing system.
LPN Charge Nurse
Emeritus at Graysonview - Selinsgrove, PA
May 2011 to January 2015
Passed out appropriate medications to the appropriate residents, performed wound treatments, wrote updates and doctor's orders in the residents charts, assisted residents with bathing, using the restroom, dressing and feeding, Supervised and assisted the CNA's with anything that was needed. LPN Charge Nurse
Ohesson manor - Lewistown, PA
July 2003 to August 2006
Passed out appropriate medications to the appropriate residents, performed wound treatments, wrote updates and doctor's orders in the residents charts, assisted residents with bathing, using the restroom, dressing and feeding, Supervised and assisted the CNA's with anything that was needed. Certified Nursing Assistant
Ohesson manor - Lewistown, PA
July 2001 to March 2003
Assist residents with Activities of Daily Living, Write any update notes on the residents in their charts, report any resident changes to charge nurse, keep track of I's and O's for residents and enter into Kiosk. Editor's Assistant
Wood Mode - Kreamer, PA
June 1986 to May 2000
Customer Service, Typed customer and client orders into the data base, Proofreading other orders, Filed orders into file cabinets, Assisted Editors with processing some orders. Made copies, faxed papers to clients, answered phones, backup switchboard operator, backup invoicing clerk, Education
License in Practical Nursing
Mifflin-Juniata Career and Technology Center - Lewistown, PA March 2002 to March 2003
Certificate in Data Processing
SUN vocational technical - New Berlin, PA
September 1980 to June 1981
Diploma in Commercial/ Business
West Snyder High School - Beaver Springs, PA
September 1975 to June 1981
Skills
• Patient Assessment (10+ years)
• Passing medications, injections (10+ years)
• Charting (10+ years)
• Performing treatments (10+ years)
• Backup Invoicing Clerk (10+ years)
• Data Entry (10+ years)
• Excel (5 years)
• Filing (10+ years)
• Medical Terminology (10+ years)
• Organizational Skills (10+ years)
• Outlook (5 years)
• Scheduling (5 years)
• Receptionist (10+ years)
• Time Management (10+ years)
• English (10+ years)
• Microsoft Office (4 years)
• Microsoft Excel (3 years)
• Microsoft Word (10+ years)
• Customer service (10+ years)
• EMR Systems (3 years)
• Nursing (10+ years)
• Vital Signs (10+ years)
• Patient Care (10+ years)
• Word processing (10+ years)
• Typing (10+ years)
• Computer literacy (10+ years)
• Proofreading (10+ years)
• 10 key calculator (10+ years)
• Microsoft SharePoint (3 years)
• Copier & Fax (10+ years)
• Backup Switchboard Operator (10+ years)
• Administrative experience
• Office experience
• Customer support
Certifications and Licenses
EMT-Basic
March 2002 to 2008
Driver's License
1979
Licensed Practical Nurse
July 2003 to June 2020
Pennsylvania License
Certified Nursing Assistant (CNA)
March 2001
Additional Information
References upon request
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