Sales Waitress

Consulted with management and advertising teams to plan optimal promotions

Placed prices and descriptive signage to enhance displays and promote items

Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across [Number] locations

Updated seasonal displays such as windows and mannequins to highlight current product lines

Organized appealing and engaging displays to capture customer interest and drive revenue growth

Arranged items in favorable positions and areas of the store for optimal sales

Assisted with buying over-the-counter and communicating with retail merchants

Maximized potential for sales cycle success through effective promotions placement and eye-catching product displays

Met and exceeded quarterly sales quotas by [Number]%

Researched current and past business performance using online systems and available reports

WAITRESS 01/1998 to 04/2005

Waffle House - Rome, GA

Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation

Stocked server areas with supplies before, during and after shifts to boost performance of serving staff

Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service

Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution

Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness

Updated repeat customers on menu changes and updates to maintain quality service relationships

Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences

Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests

Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales

Increased sales of key menu items through effective upselling

Minimized customer wait times by efficiently taking and filling over [Number] orders each day

Maintained table settings by removing courses, replacing utensils and refilling beverages promptly

Prepared salads and appetizers to back up kitchen staff

Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning

Discussed alternative selections with chef for guests with food allergies or gluten-free requests

Calculated charges, issued table checks and collected payments from customers

Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes

Checked order accuracy and food quality before delivering to customers

Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols

Answered phones politely and promptly, accurately recording and confirming reservations

Education and Training

Chattooga High School - Summerville, GA GED

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