Front Desk Referral Coordinator
Resume:
Carollina Campopiano
Medical Receptionist
Coral Springs, FL 33076
************@*****.***
SKILLS
More than 5 years in the medical field
Fluent in English, Spanish and Portuguese
Multi-tasking
Flexibility
Telephone skills
Customer service
Time management
Organization
Attention to detail
Scheduling
Word processing
Professionalism
Quality focus
EXPERIENCE
Stay at Home Mother
March 2019- March 2022
● Home Schooling during the pandemic.
Dr. Joel Rush and Dr. Michael Ruddy Orthopedic Surgeons -1960 NE 47th St #102, Fort Lauderdale, FL 33308
Medical Receptionist/ Assistant
August 2016- March 2019
● Schedule appointments, and maintain records and accounts.
● Keeps patient appointments on schedule by notifying providers of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
● Experience and Knowledge in workers man compensation, Personal Liability and No Fault accidents.
● Surgery scheduling and assistance with
admissions/treatment/post op appointments as agreed per protocols.
● PPO/HMO Insurance verifications.
● Optimizes patients’ satisfaction, provider time, and treatment room utilization.
● Professionally assist doctors, staff, visitors, and patients.
● Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
● Perform all duties within HIPAA regulations and maintain confidentiality of all doctor, staff, and patient information.
● Communicate medical results to patients under clinical supervision and complete accurate documentation of patient visits.
Stay At Home Mother
December 2015- August 2016
● Caring for my daughter
Weatherby Healthcare- 6451 N Federal Hwy #800, Fort Lauderdale, FL 33308
Licensing Coordinator
September 2013- December 2015
● Facilitate Physicians Applications for state licensure nationwide from the beginning to issuance.
● Act as a liaison between state medical boards and the physicians providing constant updates on both sides.
● Research and verify physician’s background and assemble all necessary documents.
● Building relationships with 50 states as well as MD and DO boards as well as working with institutions in the US and around the world to obtain verifications needed to complete the licensing application.
Stay At Home Mother
August 2012- September 2013
● Caring for my son
Cynthia Michael-Knowles, DO Internal Medicine- 333 NW 70th Ave # 201, Plantation, FL 33317
Referral Coordinator
July 2009- August 2012
● The main task is to obtain insurance, personal demographics, financial information from guardians and patients.
● Responsible for tracking clients files on computer, following up with customers, communicating and setting up schedules with patients, and speaking with sales reps in person and on the phone.
● Obtaining referrals and pre certifications from insurance companies to precede issues to make certain the timely referral of immediately required medical care.
● Handle medical front desk in computerized and manual scheduling, billing, and health/insurance records supervision, including main carriers and Medicaids.
● Practice average of 500-patients on daily basis for fast-paced common practice.
● Organize every day pharmaceutical-related topics to confirm and accelerate high volume.
Broward College Central Campus- Nursing School
3501 Davie Rd, Davie, FL 33314
August 2006- June 2009
Dr. Joel Rush and Dr. Michael Ruddy Orthopedic Surgeons- 1960 NE 47th St #102, Fort Lauderdale, FL 33308
Front Desk Representative
August 2003- July 2006
● Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
● Keeps patient appointments on schedule by notifying providers of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Alan Jay Yesner, MD- 4725 N Federal Hwy #502, Fort Lauderdale, FL 33308
Front Desk Assistant
June 2001- July 2003
● Copying, scanning, faxing and filing medical records.
● Answering phones, making appointments, taking messages. EDUCATION
Broward College Central Campus- Nursing School- 3501 Davie Rd, Davie, FL 33314
August 2006- June 2009
Plantation High School- 6901 NW 16th St, Plantation, FL 33313 August 1998- June 2001
Graduated with honors
AWARDS
Bright Futures Medallion Scholarship
Multiple Foreign Language Awards
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