Administrator

March, **** -

May, ****

National Policing Diploma NQF level 6

Brooklyn City College

Majoring in : -Human Resource & Financial

Management -Service Delivery -Relevant

Legislation -Communication & Interpersonal Skills - Investigation & intro to Law

Polokwane

February,

2006 -

September,

2006

Call Centre Administration Certificate

Havatech College

-Office Computing, Excel, Word, Powerpoint,Typing

-Administration, Customer Service -Telephone

Etiquette -Behavioural Skills Communication &

Interpersonal Skills -Call Centre inbound &

Outbound Call Services -Telemarking, Sales and

Promotions.

Gauteng Johannesburg

January, 1997

- December,

2001

Matric Certificate

Motlalaohle Sec School

Sotho, English, Afrikaans Biology, Maths, Physical Science

Polokwane

Administrator MR. THABO MEELA

*******@*****.***

082*******

32 Mokalane Street

Atteridgeville Pretoria

0008

SUMMARY

Thabo Meela is born 1983/03/04 he’s a Detail-oriented office administrator with 5+ years of experience ensuring offices adhere to KIP’s availability, time management, service delivery and ensuring smooth operation also Increase office efficiency. I’m an upbeat team player with an expansive toolkit of interpersonal skills and business operations knowledge. I practice batho pele principle as my work signature.

EDUCATION

WORK EXPERIENCE

July, 2019 - Pharmacy stock Clerk

Mediclinic Medforum

Pharmacy Stock Controller Patients Scripts

Collections Medical Prescription Distribution to all hospital wards Stock Receiving & Stock Packing

Replenishing stock

412 schoeman street Arcadia / sunnyside Pretoria

0001 Tel 012******* Manager Linel

August, 2018 -

July, 2019

Personal Assistant / Manager

Sweetface Thai Massage and Beauty Salon

-Management -Administrative duties -Human

Resource -Receptionist

165 Alexander street Brooklyn Pretoria Tell

012******* Peilin Hsu

August, 2016 -

May, 2018

CSC Operator

Eectronic Toll Collection Sanral

-Assistant Supervisor /Office Manager -Transaction

Processing -CRM Customer Relationship

Management -Filing & Receptionist -CIT Banking &

Cash Handling -Data Capturing & Records Updates

Stock Controller, -Data Entry Clerk Call Centre

Administrator -Account Management -Debt

Collection & Debt Management - Call centre Admin

36 Assegaai Wood Road Rooihuskraal Centurion

0157 Tel : 011******* Manager Abel Mokgaditsi

SKILLS

Field skills

SKILLS -Customer service, -Telephone etiquette -

Meticulous -Supervising -Technical Skills -Problem Resolving -Analytical -Sales, Marketing,

Promotions -Conflict management, Customer

Management -Negotiation Skills, Communication

and interpersonal skills

LANGUAGES

English

Fluent

Zulu

Fluent

Sotho/Sepedi

Fluent

AWARDS

2016 Outstanding service

-Excellent Customer Service -Increased customer

satisfaction level by 28%, Outstanding Performer

in Financial Management Seminar and Excellency

in Protocol Services

2018 Accolades

Security certificate Grade E,D and C, firearm

competency certificate, demonstrating knowledge

of the firearm control act 2000(act 60 of 2000)

,Handle and use of Handgun,Handle and use of

handgun for business purposes. •Welding

certificate, electrical engineering certificate,

protocol service of excellency certificate

Excellency in Customer Service, Commended for

Best Service operator in customer management,

Excellency in Protocol services Outstanding

Performer in Financial management seminar

Dedicated Administrator going extra mile for

services, Resolving 100%customer's complaint

within desired time frame, Assisting customers to satisfaction, Helping out a co - worker to meet

customers expectations. Achieved excellent

Administration etoll, Going extra mile for

customers to give them a satisfied service

,Product knowledge and Productivity

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