Stewardess Operations Manager

BIANKE VAN ZYL

******.******@*****.*** 954-***-**** Plantation, FL 33324

Summary I have always enjoyed fast growth and promotion in my career. I assign this to my positive attitude towards all aspects of my life. I enthusiastically welcome challenges and thrive on finding creative solutions to problems. I find great satisfaction in overcoming an experience or challenge with excellence. I hope to share these qualities with you as my future employer. Skills Provide highest quality service in all tasks. Attention te detail.

Work well under pressure.

Fast and enthusiastic learner.

Experience Owner/Operator 01/2020 - Current

True North International Fort Lauderdale, FL

True North International provides general and customer specific yacht care services. We are able to provide our customers with a list of offerings such as interior upkeep, interior detailing, Yacht guest preparations, laddering, dry cleaning, carpet and rug care, marble care, provisioning. This is catered to the yachts who does not have a full or permanent crew on board. We also provide a short trip and day trip service where we do the provisioning, cooking and guest services and entertainment to our customers.

For guest trips we do full menu planning according to guest specifications and needs. We also do restaurant booking on behalf of guests.

Operations Manager 04/2017 - 12/2019

Icon Yacht Care Fort Lauderdale, FL

We provided a list of high end services to yachts and private residences. Marble care, carpet cleaning, full laundry and dry cleaning service, teak care, interior design of soft furnishings, building a range of customizable items for yachts and private residences. I was charged with identifying new vendors to expand our list of service offerings. Designed all marketing materials and running the social media platforms of the company. Helped grew and expand our footprint in South Florida through growing our customer base. Was intensively involved in the execution of the services provided and ensured standards was met.

Icon Yacht Care quickly grew to one of the sought after yacht service providers in South Florida. Owner/Operator 01/2014 - 11/2016

My Dream Party Johannesburg, South Africa

I started a professional events and party planning company which focused on bespoke kids parties and weddings.

Met with clients and helped them bring their special occasion to life. Managed all social media and marketing campaigns which allowed company to grow exceptionally fast and to great success.

Company was sold due to us immigrating to USA. My Dream party is still currently an successful events business.

Fashion Buyer 08/2012 - 07/2014

Maks and Blaze Sandton, South Africa

B

V

Lead a team of junior merchandisers in compiling fashion and accessory ranges for our customers.

Oversaw the trend purchasing operations.

Compiled on trend ranges specific to each customer's target market to provide them with extensive options for their customers.

Lead the costing and manufacturing operations for multiple accounts and customers. Oversaw shipping and delivery of orders to customers. Junior Fashion Buyer 05/2011 - 07/2012

Crucial Trade/Toni Texeira Agency Johannesburg, South Africa Identified and analyzed fashion trends to compile a range specific to each customer. Conduct international fashion buying trips to purchase samples. Compiled line showings for customers.

Oversaw the manufacturing process for each garment from start to delivery. Work with international shipment to import items which was manufactured overseas. Tracked sales follow throughs and replenished orders of items which sold well. Chief Stewardess 12/2008 - 04/2011

M/Y Sea Dweller Fort Lauderdale, FL

I was the chief Stewardess of the yacht and responsible for all the interior upkeep and running of the yacht.

We did an extensive yacht refit for 6 months where I oversaw all the interior work and vendor operations.

I then hired a team of stewardesses whom I trained and lead in all interior operations of the yacht. During the winter times I would travel with the owner of the yacht to his properties in Austria, London and New York.

I oversaw the interior decorating of the owners Manhattan property where I was given full reigns to set up the property to his standards and specifications. This position was summers on the yacht and winters at the owners private residence where I would manage all his interior requirements to his specifications. I cooked meals for guest and crew on a regular basis. I worked with the Chef on menu planning and provisioning.

Created and served snack platters and snack options for guest between meals. We hosted numerous large events on land and on the yacht which I coordinated and planned the service and culinary aspects of the events.

I have extensive training and experience in Cocktail and wine service and did numerous wine and cocktail courses in France, London, New York and South Africa. Stewardess 04/2008 - 12/2008

M/Y Yanuaria Fort Lauderdale, FL

Oversaw, executed and handled all the interior operations and upkeep of the yacht as sole Stewardess.

Served and cooked breakfast, lunch and dinner for guests and did extensive menu planning with chef to ensure the requirements of guests were met. Cleaned and detailed interior of yacht and ensure all aspects of interior and services provided were on the highest possible standards.

Did all provisioning for crew and guest.

During this year I spend four months running the private estate for the Ukrainian Owner of the yacht in Kitzbühel, Austria. This included the interior operations, interior renovating, light cooking and hosting of guest.

Education and Bachelor of Arts: Fashion Design And Technology 04/2008 Training Tshwane University Of Technology Tshwane, South-Africa Cocktail Making And Bartending 01/2013

Basian School Of Spirits London

References Brian Muston - Muston Group International - +1-954-***-**** Justin Jenkin - Captain of M/Y Sea Dweller - +1-678-***-**** Paul Martini - Martini Marketing and Advertising - +1-954-***-**** Jeanne Agami - MGI - +1-954-***-****

Heidi Muston - Muston Group International - +1-954-***-****

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