By X Customer Service

NAME : Magdy Younes Abd Elrazek

Email :***********@*****.***

Mob # 052 - 4244091 & 055 – 5564816

Nationality : Egyptian

Religion : Islam

Visa : Permit visit

Date of birth: 24/5/1976

Status : married

PERSONAL SUMMARY

1_I work a quality control of industrial products in Alexandria automotive Castings Company.

2_ customer service and sales Advisor

WORK EXPERIENCE

Alexandria automotive Castings Company EGYPT

Duties: since December 2002 till 2017

•Check the final products by X-Ray for any Casting defects.

•Prepare reports for those casting defects products and send it to the lab to find out

the reasons.

Work on product inspection develops plans and methods of testing products to ensure quality.

Preview problems and errors in products find out the reasons and try to find solutions send all reports of all problems how I experiencing on it.

Send suggestions for upgrading the quality of product.

2017 to 2019

Sales Advisor in Sodanko Company for TEA ALEX EGYPT

Gave customer the correct advice and after understanding their needs

Worked to ensure all individual and team targets were met

Assisted customers with finding suitable products

Help customers choose the right product or service for their requirements

Conducts problem solving and troubleshooting

Patience

EDUCATION

Diploma industry (electrical section 1994).

SKILLS AND COMPETENCIES

•Course for one month in the Atomic Energy Commission. (04.06.2005 - 04.07.2005).

•License from the Ministry of Health for practicing X-Ray Technician.

•Computer :Work on all Microsoft office - (word - excel - power point - access).

•Languages: Arabic (mother language) - English (good).

•High developed interpersonal skills.

•Ability to work both independently and as a team player.

•Patience

•Active listening _ Effective communications_ Friendliness _ knowledge of product _Quick thinking

•Creativity _dependability

•Ask for direct feedback from customers to provide feedback on the service

•Improving my skills always

•Increased personal sales goals to 100%

•Learn about all different products

BEST REGARDS

Thank you

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