STACY BRYNE
St. Louis, MO
**************@*****.***
Dependable healthcare administration associate with 20+ years of experience with patient records, receptionist duties, hospital work schedules, and healthcare policies. BLS certified. Looking to improve current medical administration skills to optimize processes while constantly working to boost patient satisfaction scores.
EXPERIENCE
DATES: AUGUST 2016 – CURRENT
CAREGIVER, PRIVATE HOMECARE
Provide personal hygiene to immobile resident
Maintained record for resident intake blood pressure & meals
Daily physical therapy
Maintain daily record changing, cleaning resident catheter
Provided cleaning resident home and laundry
Provided resident to doctor appointments
DATES: MAY 2014 TO JULY 2015
MEDICAL RECEPTIONIST, MERCY INTERNAL MEDICINE
Greet and check in patients, and collect personal, medical, and insurance information
Schedule, reschedule, and verify patient appointments; schedule appointments with secondary care providers
Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delay
Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic
Manage office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms
DATES: APRIL 2000 TO JULY 2015
MEDICAL RECEPTIONIST/PATIENT FLOW, GALANIS CATARACT & LASER EYE CENTER
Booked, managed, and confirmed clients’ appointments for clinical procedures
Obtained and verified necessary patient-specific insurance information and authorizations
Handled phone calls and faxes and used other common office machines
Updated and maintained accurate and complete patient-related files and medical records
Interpreted and complied with institution ad department specified policies, procedures, and standards
Collected and distributed incoming/outgoing mail 2
Clean and sanitized the patient rooms/equipment
EDUCATION
HIGH SCHOOL DIPLOMA, HANCOCK HIGH SCHOOL
SKILLS
Data entry
Scheduling
Handling calls
MS Office Suite
Office Administration
Organization
Customer Service