Front Desk Customer Service
Resume:
Meredith Hughes
Rockport, TX *****
adqoqr@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Drifters Resort and RV Park
January 2022 to Present
Make reservations for RVs, fifth wheels, Class A Etc. Make sure that there Rig is going to fit in a lot properly. I take in payments make them over the phone or through email. We also have cottages and cabins that we rent out so we are doing turnovers in cabins everyday I'm making reservations talking to residents on the phone making sure everything is going well in the park. Head Bookkeeper
Terry Seaworthy Marine and tackle - Rockport, TX
August 2021 to Present
I am in charge of all of the books inventory, sales and ordering. Putting on the inventory in the computer making sure all the numbers match. Labeling inventory organizing inventory and making sure everything is running okay. Having a great customer service being also front of house answering any questions the customers might have and making sure they're happy and well taken care of. Waitress/Cashier/Bookkeeper
Backery Cafe - Rockport, TX
June 2012 to Present
I have been working with people for over 15 years. I'm very good with customer service calming customer down, try to get on their level to understand them. I think the biggest problem with customer service is misunderstanding, so I like to listen to them very carefully so in case I have to handle a problem then it's done out of full respect. I love helping people it gives me a lot of joy. Dealing with end of the day paper work and money. Making appointments and dealing with front of house. Front Desk Receptionist
Lighthouse Inn - Rockport, TX
February 2020 to August 2021
Front desk receptionist I was in charge of answering phones making reservations handling money. Customer service dealing with the customers face-to-face making sure that they're staying with us was a good one I love what I do being in customer service makes me happy I like to see people feel rewarded something that I can do for them.
Forklift Operator
Tractor Supply Company - Aransas Pass, TX
March 2012 to October 2016
Was in charge of loading big pallets and putting them up in an organized manner. Education
High school diploma
Penn Foster
January 2020 to Present
Skills
• Customer Service
• Server
• training
• Sales
• fast learner
• Organizational Skills
• Cooking
• Word
• Powerpoint
• Microsoft Excel
• Bookkeeping
• Payroll
• Cashiering
• Microsoft Office
• Front Desk
• Data Entry
• Leadership
• QuickBooks
• Accounts Payable
• Accounts Receivable
• Tax Experience
• Management
• Fair Housing regulations
Awards
Forklift certified
May 2012
Forklift certified
Certifications and Licenses
Food Handler Certification
Assessments
Administrative assistant/receptionist — Completed
December 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
Scheduling — Completed
February 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed
Front desk agent (hotel) — Familiar
December 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar
Customer focus & orientation — Proficient
December 2021
Responding to customer situations with sensitivity Full results: Proficient
Office manager — Completed
December 2021
Scheduling and budgeting
Full results: Completed
Spreadsheets with Microsoft Excel — Completed
December 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed
Bookkeeping — Completed
December 2021
Calculating and determining the accuracy of financial data Full results: Completed
Bookkeeping — Completed
December 2021
Calculating and determining the accuracy of financial data Full results: Completed
Work style: Reliability — Highly Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Verbal communication — Completed
December 2021
Speaking clearly, correctly, and concisely
Full results: Completed
Advanced attention to detail — Completed
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Sales skills — Familiar
March 2022
Influencing and negotiating with customers
Full results: Familiar
Customer service — Familiar
March 2022
Identifying and resolving common customer issues
Full results: Familiar
Managing accounts in QuickBooks — Completed
December 2021
Using QuickBooks software to manage business financials Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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