Executive Assistant Administrator

GERRI D. TOKAR-HINES

OBJECTIVE

Responsible and reliable executive administrator seeking similar position to that currently held while looking to relocate to the Knoxville, Tri-County area of eastern Tennessee.

EXPERIENCE

February 2017-Present

First National Bank Alaska 101 W. 36th Ave. Anchorage, AK 99503

Executive Assistant

Supervisor: Ryan Strong, SEO, Chief Banking Officer

Support both the Chief Banking Officer and SVP, Treasury Management/Anchorage Branch Director on a day-to-day basis.

Provide assistance on a variety of levels to the SEO and other senior level managers, when needed.

Prepare travel arrangements (air, hotel, and car rental, etc.) for the SEO.

Prepare expense reports and reimbursement requests for SEO and his reporting unit managers.

Prepare graphical presentations and spreadsheets for use by executives or board members during meetings, when necessary.

Maintain certain corporate files with up-to-date information.

Safeguard confidential material including permanent corporate records.

Prepare and maintain memoranda and other documentation for use by executives to be presented to the Board of Directors, when necessary.

Prepare and distribute packet material, both paper and electronic file format, for all meetings chaired by and requested from SEO.

Write and proofread corporate correspondence, and other permanent records to include the writing of minutes for meetings chaired by the SEO and SVP.

Arrange conferences and banquet events at the request of the bank president and SVP, annually. These events include travel accommodations, banquet space, menu selection and preparation for up to 40 attendees from outside the Anchorage area and up to 90 total attendees conference wide. Also, provide follow up with review of billing to ensure events remain on budget.

Supporting the community initiatives of the bank which included holding three different positions for the Bank’s internal employee club that promotes healthy living and community involvement.

February 2016-February 2017

Municipality of Anchorage 632 West 6th Avenue, Anchorage, AK 99507

Municipal Clerk’s Office – Scheduling and Minutes Clerk for the Municipal Assembly

Supervisor: Barbara Jones, Municipal Clerk

Answer main phone line and redirect callers, as necessary.

Maintain regular contact with members of the Anchorage Municipal Assembly.

Maintain main schedule for Assembly members and meeting room schedule for two busy meeting spaces in City Hall.

Attend and take minutes for all Assembly Meetings.

Prepare meeting rooms for official meetings.

Trim and post recordings of official meetings to the municipal website for public use.

Maintain public comment and general Municipal Clerk email addresses and forwarding messages accordingly.

Maintain central regulatory files for utility tariff notices and gaming permits.

Accurately date stamp and post for public notice, all notices of default and sale of recorded property.

Publicly notice all meetings with three or more members of the Assembly in attendance in accordance with the Open Meetings Act.

Assist with additional projects as prescribed by the Municipal Clerk.

All other duties as assigned.

January 2009-May 2015

Credit Union 1 1941 Abbott Road Anchorage, AK 99507

Executive Secretary - Executive Administration Supervisor

Supervisor: Chrissy Bell, VP of Communications & Culture

Supervise the receptionist position in the executive department.

Maintain regular contact with members of the Board of Directors and the Supervisory Committee.

Help on a variety of levels to the President/CEO, Board of Directors, and Supervisory Committee, as well as the Board Consultant when needed.

Prepare travel arrangements (air, hotel, and car rental, etc.) on a credit union wide level.

Schedule all training sessions for attending staff members on a credit union wide level.

Collaborate and arrange member appreciation events at our remote branches throughout the state.

Prepare expense reports and reimbursement requests for executive level management and board members.

Prepare graphical presentations and spreadsheets for use by executives or board members during meetings, when necessary.

Maintain corporate files with up-to-date information.

Safeguard confidential material including permanent corporate records.

Post and maintain memoranda and other documentation on the credit union’s SharePoint and OnBase systems.

Prepare and distribute packet material, both paper and electronic file format, for all meetings of the Board and Supervisory Committee.

Write and proofread corporate correspondence, board resolutions, and permanent records to include the writing of minutes of the Board of Directors and Supervisory Committee meetings.

Prepare corporate filings of information to the credit union’s regulatory bodies, the State of Alaska and National Credit Union Association.

Act as the credit union wide Notary Public administrator keeping records for over 150 current Notaries Public with the State of Alaska.

Arrange banquet events for both the Board of Directors and Senior Managers, annually, to travel offsite for their annual planning meetings. These events include travel accommodations, banquet space, menu selection and preparation, and follow up with billing to ensure events remain on budget.

Supporting the community initiatives of the credit union which sometimes includes dressing as the kid’s club account mascot, Dollar Dog, which brings smiles to many and warms my heart.

EDUCATION / CERTIFICATIONS

1993 Graduate West Anchorage High School General Diploma

Anchorage, Alaska 99517

1993-1998 University of Alaska BA – Business Admin.

Anchorage, Alaska 99508 (Management)

Courses attended include general accounting, economics, marketing,

computers, and business.

Notary Public – State of Alaska

AWARDS / RECOGNITION

Northrim Bank Credit Union 1

Customer First Service Award Department Employee of the Quarter

Volunteer Spirit Award (presented by Junior Achievement) “WOW” Award for community involvement

#1 in Service Awards (many times)

SKILLS

I am proficient in the operation of a personal desktop/laptop computer, Microsoft Office Suite to include Word, Excel, PowerPoint, Publisher, Access, and Outlook. In addition, I have experience using Microsoft’s SharePoint. I am also well versed in the operation of Adobe Acrobat and many other computer related programs. I am a quick learner and technologically inclined. I can type at 60 WPM and 10-key by touch. I am well versed in the operation of a multi-use telephone system to include voicemail, copy machine, facsimile machine, and various other office type applications.

INTERESTS

My interests include volunteering my time at many community-based organizations that mainly assist children and those that help fight against diabetes. Specifically, I have worked many years with my local chapter of the American Diabetes Association providing a wide range of support from office administration to fundraising event support. I also enjoy running and triathlon, participating in both local and national running events. Fishing, camping, four wheeling, and anything outside during the summer months are also some of the ways I like to spend my personal time.

REFERENCES

Letters of reference are available from Mr. R. Marc Langland who was the Chairman, President & CEO of Northrim BanCorp, Inc. and formerly of Northrim Bank and former Credit Union 1 President & CEO, Leslie Ellis who have both since retired. I also have a letter available from the former Vice President, Human Resources Director Patty Miller at First National Bank Alaska who I was privileged to work with for four years prior to her departure from the bank. All other professional or personal references available upon request.

Contact this candidate