Customer Service Access Coordinator
Resume:
E D U C A T I O N
High School
Media Communications
Technology High School
ANGELICA GRACIA
Receptionist with a 5 year experience. Proven ability to prioritize and complete multiple tasks. Fast learner who handles tasks with accuracy and efficiency. Reliable with data entry, customer service, electronic medical records. Looking to take on new challenges and to learn, grow and excel with a great company.
C O N T A C T P R O F I L E
E X P E R I E N C E
PATIENT ACCESS COORDINATOR
The Dimock Center 2016-2021
Perform a pre-registration process to capture and verify patient demographics
Maintain accurate posting and collections of copayments or day of visit fees
Appointment scheduling
Medical insurance verification
Assisted the optical shop when needed to submit
glasses orders
Helped patients with glasses and contact lense pick ups Monitored patient flow in the waiting area
Assist the doctor with medical interpretation for patients when needed
SALES GUIDE
Eddie Bauer 2015-2016
Managing inventory, sales and meeting daily goals
Cash handling
Provided customers with exceptional customer service on sales floor
Remained knowledgeable about products available and their features
Maintained in stock items presentable in assigned area given
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S K I L L S
PROFESSIONAL
Time management
Problem solving
Communication
Attention to detail
Computer software
Multitasking
Customer service
Quick learner
Organization skills
Fluent in Spanish
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