Realty Services Csr

Location:

Hernando, MS

Posted:

April 04, 2022

Contact this candidate

Resume:

Laura Michelle Whitworth, ARM®

**** ***** **** **.

Hernando, MS 38632

901-***-****

*************@*****.***

Summary of Qualifications

Experienced Property Manager with over 17 years experience. I have strong experience managing with multi-unit properties, advanced knowledge with property management operating software programs and budget preparation. Ability to successfully reorganize and revitalize properties. Team player with a positive attitude, well organized, detail oriented and efficient. Ability to work independently, but will seek out guidance when required. Strong in collections and resident retention and can handle renovations while working hand in hand with vendors.

PROFESSIONAL EXPERINCE

Makowsky Ringel Greenberg July 2019 – Present

Property Support

Worked property to property in the companies portfolio and filling in for any medical leaves or vacations or open positions during the interim transition time

Responsible for collections on all current and delinquent tenant payments

Worked directly with vendors to insure quality work

Processed weekly accounts payable invoices for payments

Processed payroll

Management That Cares July 2018-June 2019

Manager

Responsible for 201 unit High Rise with 2 towers with 4 Commercial Spaces

Responsible for transitioning management company change from MRG to MTC

Responsible for collections on all current and delinquent tenant payments

Worked directly with vendors to insure quality work

Maintained and worked with MTC as well as owner on turning property

Renovations work scheduled from collected bids as well as over see work including elevator remod

Implemented policies and procedures which increased revenue while decreasing expenses

Process utility billing for cell towers

Makowsky Ringel Greenberg April 2014 – July 2018

Manager

Responsible for 164 Conventional 8 unit property & 201 unit High Rise with 2 towers with 4 Commercial Spaces

Responsible for collections on all current and delinquent tenant payments

Processed weekly accounts payable invoices for payments

Processed payroll

Developed marketing strategies for increased occupancy

Worked directly with vendors to insure quality work

Maintained the budget for the property

Maintained and worked with MRG as well as owner on turning property

Renovations work scheduled from collected bids as well as over see work

Implemented policies and procedures which increased revenue while decreasing expenses

Completed ARM® courses thru Memphis Chapter #20 thru IREM

Process utility billing for residents as well as commercial leases on cell towers with utility billing

ARS May 2010- April 2014 Manager

Responsible for 152 Section 8 unit property

Responsible for collections on all current and delinquent tenant payments

Processed weekly accounts payable invoices for payments

Processed payroll

Developed marketing strategies for increased occupancy

Worked directly with vendors to insure quality work

Maintained the budget for the property

Participated in Due Diligence Inspections

Provided tours to potential investors

OHL ALSAC/Greenlee September 2008-May 2010

Inventory Control Specialist & CSR

Responsible for all adjustments and cycle counts

Processed all customer returns

Supervised 2 inventory clerks

Created custom reports

Assisted with Receiving as needed

Assisted with Shipping as needed

Floated and assisted in other accounts as needed

Communicated directly with the customer and assisted to ensure the accuracy of inventory

Miles Properties May 2008-September 2008

Manager

Responsible for 600 unit property

Responsible for collections on all current and delinquent tenant payments

Processed weekly accounts payable invoices for payments

Processed payroll which included commission and bonuses

Developed marketing strategies for increased occupancy

Worked directly with vendors to insure quality work

Maintained the budget for the property

Participated in Due Diligence Inspections

Provided tours to potential investors

Dial Equities August 2007-May 2008

Assistant Manager & Acting Manager

Responsible for 277 unit property

Responsible for leasing

Developed improvements for the property that included resident retention

Responsible for collections on all current and delinquent tenant payments

Capital improvements

Maintained the budget for the property

Processed weekly accounts payable invoices for payments

Processed payroll which included commission and bonuses

Participated in Due Diligence Inspections

Provided tours to potential investors

WRH Realty Services, Inc. May 2005-May 2007

Manager

Responsible for day-to-day operations for 244 units.

Processed payroll

Responsible for collections on all current and delinquent tenant payments

Developed improvements for the property that included resident retention

Maintained the budget for the property

Implemented a Neighbor Hood Watch for the property and residents

Directed the remodeling of the leasing office, the model on the property and amenities

Participated in Due Diligence Inspections

Provided tours to potential investors

Ledic Management Group May 2003-April 2005

Manager

Responsible for day to day operations up to 474 units

Responsible for leasing

Posting of tenant payments

Responsible for collections on all current and delinquent tenant payments

Insured utilities were transmitted timely and accurately

Processed payroll which included commission and bonuses

Participated in Due Diligence Inspections

Provided tours to potential investors

SOFTWARE SKILLS & PROCESSES

SAP & Synapse warehouse operating software.

THDA/HUD Section 8, compliance, MOR, REAC, One Site/Real Page operating software.

AMSI, Rent Roll, One Site, Yardi Voyager, MRI, Lead2Lease, Yieldstar, Community Messenger, Appfolio, TimeTrex, Lleasing Manager & Real Page operating software

Make Ready scheduling, SODA’s, FAS, Purchase Orders, FED’s, WRIT’s, ADP Payroll, Check 21, Property Bridge, Budgets, Variance Reports,

AMSI/E-Site trained with E Po, and E Service.

Bond Program (tax credit)

Ledic University, Graduate of Grace Hill on-line, HUD inspections, ARM® certified thru IREM Memphis Chapter#20 since 9/2017

References

Amin Zaki, Owner

Zaki Holdings

901-***-****

Josh Moore, CEO

ReConstruction Services

901-***-****

Pam Anderson, DPM, ARM, CPM