Akilah Marshall
Petersburg, VA 23805
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Objective: Dedicated, aspiring, and focused professional student seeking transition to possess the skills and knowledge, the healthcare field has to offer as a Medical Assistant and any other related fields of my studies: Public Health and Applied Behavioral Science.
CLINICAL SKILLS AND ADMINSTRATIVE SKILLS
Social Work and Community Planning
Computer skills: Excel, Word, Powerpoint, and Access
Intro to CPT, ICD-9-CM Coding
Medical Billing and Communications
Strong knowledge of Medical Terminology along with Applied Behavioral Science
OSHA, HIPAA, HIV/HBV, (BLS and ALS). CPR • Phlebotomy
Triage
Organizational Skills
ADMINSTRATIVE QUALIFICATIONS
Five years experience on the clerical side of the healthcare industry and knowledgeable with medical terminologies.
Familiar with healthcare claims such as HCFA-1500s and UB-92s for medical billing and coding.
Worked with insurance companies, nurses, doctors, and hospitals.
WORK EXPERIENCE
USA Benefits Group - Customer Service Representative
Fort Lauderdale, FL
11/1998-07/2001
Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge. Answered a high volume of calls, emails and faxes per day, addressing customer inquiries, and solving problems.
Spoke with providers of care in regards to insurance eligibility, status of medical claims, and verification of benefits. Investigated and resolved accounting issues, and check tracers for cancelled checks.
AHC, Inc. - Billing Representative
Boca Raton, FL
09/2001-08/2002
Managed collection for unpaid claims against the estates of debtors, while obtained missing information such as medical records, and FROIs (First Report of Injury) for Workmens Compensation, along with any other errors.
Promoted consistent accuracy of billing information by reconciling 100 accounts monthly.
Amazon -
Packing & Picking
Petersburg, VA
05/2020 – 06/2020
Packed customer orders and labeled each package accordingly. Also handpicked customer orders to be sent for packing and labeling.
INTERNSHIP/EDUCATION
Have completed approximately 300 hours or more for my internship in a business and medical office.
H.O.T. (2007) -Hands on Training
Certification for Medical Billing and Coding
Everest University (2009)
Associates Degree in Science for Medical Assisting Pompano Beach/Tampa
ISHB (2009) - International School for Health & Beauty
Certification for Phlebotomy
Ashford University (2013)
Bachelor’s Degree in Applied Behavioral Science