Customer Care Accounts Payable

Lanelle D. Collins

**** ****** ****

Huntsville, AL 35801

256-***-****

**************@*******.***

Proof of vaccination available

Career Objective

I am retired and looking for a part-time position, preferably nights and weekends.

Employment Record

Gulf Distributing

2021 – present (part-time/temp)

Reconciliation Clerk

Supervisor…Prudence Wolff

Duties…reconciling paperwork to driver’s loads, end of day reports, deposits, spreadsheets

CenturyLink (now called Lumen)

2005 to 2020…2nd/3rd shifts…last 8 years were work from home

Call Center/Customer Care

Supervisor…Andy McNutt

Duties…answering customer calls, assisting customers with questions/problems, dispatching techs, updating ticket notes, spreadsheets

Reason for leaving…retired

DeltaCom

2004 to 2005

Collections

Supervisor…Barbara Rhoades

Duties…calling customers regarding past due accounts…working with customers to resolve issues and set up payment plans

Reason for leaving…another opportunity

Phoenix Millwork

2003 to 2004

Accounting

Supervisor…Joe Hennessey

Duties…all phases of accounts payable/receivable, some sales

Reason for leaving…another opportunity

Previous positions

25 years in all phases of accounts payable/receivable, collections, timekeeping/payroll, spreadsheets, answering phone, filing, general clerical, medical posting (EOBs)

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