OBJECTIVE

As an experienced phlebotomist, I would like to use my extensive clinical experience in the field of HealthCare administration and management. My self-motivation would enforce me to analyze and diagnose blood work.

Summary of Qualifications:

Takes initiative and completes assigned tasks with minimal assistance

Strong teamwork and interpersonal skills

Flexible availability, able to work late on weekends and weekdays

Problem solving and conflict resolution experience

Works well under pressure while maintaining a calm and positive attitude

Responsible, reliable, enjoyable

Adequate organizational, responsibility and numeracy skills

Developed strong interpersonal and communication skills and a strong sense of group awareness

Professional Experience:

Medical Laboratory Experience: 1 year experience

Achieved honour roll for academic success

Specialized in blood works and lab testing

Certified in ECGs

Experienced with packaging and unpackaging bags for testing

Experienced with problem logs for patients and testing procedures

Booking appointments and answer phone calls

Worked cash and point of sale system training

Worked in a challenging and fast paced environment

At times I independently worked different positions at once

Organized events and completed assigned duties with little assistance

Good at time management; making sure to reach all daily to do lists

Coordinated teams and led interactive activities for church events

Managed group dynamics, with conflict resolution, as needed

Addressed interpersonal challenges with the use of problem solving and dispute resolution skills, to ensure the personal safety of students and staff at all times

Customer service experience:

Took customers orders and greeted customers with a welcoming and friendly attitude

Worked in a challenging and fast paced environment and managed multiple tables at once

Provided excellent customer service skills and appropriately dealt with problematic customers

Advise clients on hair care techniques and assist stylists in hair procedures

Motivated clients and helped them set up gym equipment with a friendly attitude

Worked front desk and answered calls, renewed gym passes, handled cash, answered phone calls

Employment History:

Restaurant Team member 2019-present

Bar Burrito, Pickering, ON

Customer service representative 2019-2020

Wendy’s, Ajax, ON

Receptionist 2018-2019

Chatters Beauty Salon, Ajax, ON

Restaurant Team Member 2017-2019

Crawford’s Lakeside Café, Port Hope, ON

Receptionist 2017-2018

Anytime Fitness Gym, Ajax, ON

Phlebotomist

Harmony Valley Medical Centre 2020-2021

Lakeridge Hospital present

Fit tester

Volunteer History:

Youth Group Leader 2017-2018

St. Bernadette Church, Ajax, ON

Student Assistant 2017-2018

St. Josephine Bakhita Catholic School, Ajax, ON

Volunteer Assistant 2017-2018

Salvation Army, Ajax, ON

Education:

Medical Laboratory Technician Assistance

Trillium College, Oshawa, ON

Trainings and Certificates:

Worker Health and Safety Awareness certification

CPR level C Certification and First Aid Certification

Health Care Provider Control Certificate

Chain of Transmission and Risk Certificate

WHMIS certificate

References available upon request

2020-2021

2020

2018

2019

2021

2021

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