Executive Assistant Administrative
Resume:
Curriculum Vitae
CONTACT
Funky Town, Khomasdal,
Windhoek, Namibia 10005
**************@*****.***
SKILLS
• Switchboard
• Strong problem solver
• Data entry
• File and data retrieval systems
• Report analysis
• Leadership and Management skills
• Excellent communication skills
• Proactive and Goal driven
• Billing and coding
• Office management
• Inventory control
• Supervising clerical personnel
REFERENCES
• Mike Chiripai-081*******
Soweto Medical Centre- HR Officer
• Rinaune Tjiuoro -081*******
Don Consulting Services CC– Group
Accountant
• Yvonne Dhlamini- 081*******
Soweto Medical Centre- Senior Nurse
Martha Iipinge
PROFESSIONAL SUMMARY
Committed and motivated Administrative Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanor, and great initiative.
WORK HISTORY
Office Administrator 09/2021 - Current
Don Consulting Services CC - Windhoek, Namibia
• Tracking Inventory of all office consumables.
• Drafting, maintaining, and monitoring Office Administration budget.
• Designing, developing, implementing, and facilitating and / or advising on organizational initiatives and projects for the business
• Ensuring that a professional relationship is maintained with all stakeholders (staff, clients, suppliers, regulators, etc.).
• Preparing Documents including office correspondence, memos, presentation, and proposals.
• Managing all official travel arrangements (Documentation, Transport and Accommodation) of all staff.
• Ensuring that all phone calls are attended to in a professional and timely manner.
• Implementing of operational planning of the organization.
• Welcoming and attend to clients in a professional and friendly manner.
• Actively engage clients with queries, concerns and addressing it swiftly.
• Resolving operational performance variations and problems and escalate unresolved issues to higher levels.
• Assisting with all administrative duties.
• Accurately capturing of data.
Front Desk Administrator 10/2019 - 08/2021
Soweto Medical Centre - Windhoek, Namibia
• Managed requests for information and processed complaints by phone, email and in person.
• Assisted with Recruitment and Selection and all HR related Functions.
• Answered direct incoming calls using multi-line telephone system.
• Delivered Administrative support to team members, including making copies, sending emails, organizing documents, and rearranging schedules.
• Maintained daily calendar’s, set appointments with clients and plan daily office events.
• Followed up on claims and members benefits.
• Provided confirmation of members benefits to members and health professions
• Processed payments made by clients and followed up on outstanding payments.
• Greeted incoming patients and verify paperwork to manage smooth intake.
• Supported pharmacist in preparing prescription.
EDUCATION
Master of Business Administration: Human Resources Management, Expected in 09/2022
International University of Management – Windhoek, Namibia Bachelor of Arts: English and Industrial Psychology, 04/2020 University of Namibia – Windhoek, Namibia
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