Curriculum Vitae

CONTACT

**** ****** ******** ******,

Funky Town, Khomasdal,

Windhoek, Namibia 10005

264-**-**-**-***

adqolh@r.postjobfree.com

SKILLS

• Switchboard

• Strong problem solver

• Data entry

• File and data retrieval systems

• Report analysis

• Leadership and Management skills

• Excellent communication skills

• Proactive and Goal driven

• Billing and coding

• Office management

• Inventory control

• Supervising clerical personnel

REFERENCES

• Mike Chiripai-081*******

Soweto Medical Centre- HR Officer

• Rinaune Tjiuoro -081*******

Don Consulting Services CC– Group

Accountant

• Yvonne Dhlamini- 081*******

Soweto Medical Centre- Senior Nurse

Martha Iipinge

PROFESSIONAL SUMMARY

Committed and motivated Administrative Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanor, and great initiative.

WORK HISTORY

Office Administrator 09/2021 - Current

Don Consulting Services CC - Windhoek, Namibia

• Tracking Inventory of all office consumables.

• Drafting, maintaining, and monitoring Office Administration budget.

• Designing, developing, implementing, and facilitating and / or advising on organizational initiatives and projects for the business

• Ensuring that a professional relationship is maintained with all stakeholders (staff, clients, suppliers, regulators, etc.).

• Preparing Documents including office correspondence, memos, presentation, and proposals.

• Managing all official travel arrangements (Documentation, Transport and Accommodation) of all staff.

• Ensuring that all phone calls are attended to in a professional and timely manner.

• Implementing of operational planning of the organization.

• Welcoming and attend to clients in a professional and friendly manner.

• Actively engage clients with queries, concerns and addressing it swiftly.

• Resolving operational performance variations and problems and escalate unresolved issues to higher levels.

• Assisting with all administrative duties.

• Accurately capturing of data.

Front Desk Administrator 10/2019 - 08/2021

Soweto Medical Centre - Windhoek, Namibia

• Managed requests for information and processed complaints by phone, email and in person.

• Assisted with Recruitment and Selection and all HR related Functions.

• Answered direct incoming calls using multi-line telephone system.

• Delivered Administrative support to team members, including making copies, sending emails, organizing documents, and rearranging schedules.

• Maintained daily calendar’s, set appointments with clients and plan daily office events.

• Followed up on claims and members benefits.

• Provided confirmation of members benefits to members and health professions

• Processed payments made by clients and followed up on outstanding payments.

• Greeted incoming patients and verify paperwork to manage smooth intake.

• Supported pharmacist in preparing prescription.

EDUCATION

Master of Business Administration: Human Resources Management, Expected in 09/2022

International University of Management – Windhoek, Namibia Bachelor of Arts: English and Industrial Psychology, 04/2020 University of Namibia – Windhoek, Namibia

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