Customer Service Data Entry
Resume:
Heather Padilla
Vacaville, Ca ***87
****************@***.***
OBJECTIVE
Highly analytical, innovative, and responsible individual with a track record of troubleshooting, problem solving, quick thinking, and diplomatically resolving conflicts Enthusiastic and honest individual with a great work ethic who genuinely enjoys learning new objectives and tackling challenges in diverse environments. WORK EXPERIENCE
Travis Flight Service, Travis AFB, CA United States Office Manager
03/2011 - 01/2017
Billing
customer service between the military and pilots, billing and Travis Flight Services, managing the loading process. Keeping track of all paperwork, inventory
Managed all confidential reports including payroll, job site hours and accounting, performance reviews,and employee records.
Customer service and policy maintenance.
Pride Industries, Travis AFB, CA United States
Supervisor
02/2009 - 03/2011
Assist supervisor in the training of all new maintenance employees
Assist supervisor to coordinate personnel scheduling with business activities.
Responibilities included monitoring 15-20 custodians, making sure all team goals were accomplished, cleaning duties preformed expected from contract, and handled supervisor duties such as schedules, write ups, managerial meetings, etc.
Acted as an interim supervisor in the absence of my direct supervisor.
At times entrusted with making sure daily operations of the store while my supervisor was out of office
Reported to Area Supervisor with responsibility for having a team that produces results in the most efficient way possible
Evening/overnight supervisor for multiple military buildings Pride Industries, Travis Afb, CA United States
Quality Control Inspector
02/2009 - 09/2007
Approves in-process production by confirming specifications; conducting visual and basic function tests; communicating required adjustments to production supervisor. Approves finished products by confirming specifications; conducting visual and basic function tests; returning workers for re-work; confirming re-work. Documents inspection results by completing logs; summarizing re-work; inputting data into quality database.
Trained, motivated and supervised team members to successfully perform job requirements. Target, Vacaville, CA United States 11/2021
Market specialist
Extreme multitasking while maintaining normal job duties stocking shelves in a timely manner
providing excellent customer service
supporting team members in other areas of work
Lowes, Vacaville, CA United States
Garden specialist
07/2019 - 08/2020
Providing excellent customer service
multitasking and helping numerous customers at a time maintaining stock on the shelves
supporting other departments when necessary
Lowes, Vacaville, CA United States
Cashier
03/2019 - 07/2019
Scanning everything accurately and on in a timely manner Providing excellent customer service and making sure the customer was satisfied with their visit earned the silver patch for my efficiency with scanning accuracy and speed within 2 month. I was number one in the district
EDUCATION
Vacaville High School Vacaville, CA United States
High school diploma, GPA: 3.5
1993 - 1997
SKILLS
Verbal communication
Phone skills
Listening
Data entry skills
People skills
Customer service
Attention to detail
Professionalism
Multi-tasking
Great attention to detail
Able to accurately check guest identification
Excellent people and customer service skills
Time-management skills
Ability to work in a fast-paced environment and remain calm while doing so
Good leadership skills
Able to accept criticism
Good decision-making and problem-solving skills
Contact this candidate