Heather Padilla

*** ******* **

Vacaville, Ca ***87

707-***-****

adqofd@r.postjobfree.com

OBJECTIVE

Highly analytical, innovative, and responsible individual with a track record of troubleshooting, problem solving, quick thinking, and diplomatically resolving conflicts Enthusiastic and honest individual with a great work ethic who genuinely enjoys learning new objectives and tackling challenges in diverse environments. WORK EXPERIENCE

Travis Flight Service, Travis AFB, CA United States Office Manager

03/2011 - 01/2017

Billing

customer service between the military and pilots, billing and Travis Flight Services, managing the loading process. Keeping track of all paperwork, inventory

Managed all confidential reports including payroll, job site hours and accounting, performance reviews,and employee records.

Customer service and policy maintenance.

Pride Industries, Travis AFB, CA United States

Supervisor

02/2009 - 03/2011

Assist supervisor in the training of all new maintenance employees

Assist supervisor to coordinate personnel scheduling with business activities.

Responibilities included monitoring 15-20 custodians, making sure all team goals were accomplished, cleaning duties preformed expected from contract, and handled supervisor duties such as schedules, write ups, managerial meetings, etc.

Acted as an interim supervisor in the absence of my direct supervisor.

At times entrusted with making sure daily operations of the store while my supervisor was out of office

Reported to Area Supervisor with responsibility for having a team that produces results in the most efficient way possible

Evening/overnight supervisor for multiple military buildings Pride Industries, Travis Afb, CA United States

Quality Control Inspector

02/2009 - 09/2007

Approves in-process production by confirming specifications; conducting visual and basic function tests; communicating required adjustments to production supervisor. Approves finished products by confirming specifications; conducting visual and basic function tests; returning workers for re-work; confirming re-work. Documents inspection results by completing logs; summarizing re-work; inputting data into quality database.

Trained, motivated and supervised team members to successfully perform job requirements. Target, Vacaville, CA United States 11/2021

Market specialist

Extreme multitasking while maintaining normal job duties stocking shelves in a timely manner

providing excellent customer service

supporting team members in other areas of work

Lowes, Vacaville, CA United States

Garden specialist

07/2019 - 08/2020

Providing excellent customer service

multitasking and helping numerous customers at a time maintaining stock on the shelves

supporting other departments when necessary

Lowes, Vacaville, CA United States

Cashier

03/2019 - 07/2019

Scanning everything accurately and on in a timely manner Providing excellent customer service and making sure the customer was satisfied with their visit earned the silver patch for my efficiency with scanning accuracy and speed within 2 month. I was number one in the district

EDUCATION

Vacaville High School Vacaville, CA United States

High school diploma, GPA: 3.5

1993 - 1997

SKILLS

Verbal communication

Phone skills

Listening

Data entry skills

People skills

Customer service

Attention to detail

Professionalism

Multi-tasking

Great attention to detail

Able to accurately check guest identification

Excellent people and customer service skills

Time-management skills

Ability to work in a fast-paced environment and remain calm while doing so

Good leadership skills

Able to accept criticism

Good decision-making and problem-solving skills

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