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Customer Service School Principal

Location:
Las Vegas, NV
Salary:
$45k
Posted:
April 03, 2022

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Resume:

TAMMY ELDER

adqodn@r.postjobfree.com

Summary

Creative result oriented individual with 25 years of experience in a retail customer environment seeking a challenging position where I can utilize my past and present skills to benefit my future employer .

Skills

● Multi phone base

● One on One conversations with students and parents

● Reading Fluency 1/1 for all students in 2nd grade level (104).

● Sight Words 1/1 all students

● Recess Duty

● Car Loop duty for drop off and pick up students

● Testing of students 1/1 for progress monitoring

● Zoom sessions with virtual students

● Read Alouds to entire school district “Land of Stories” by Chris Colfer

● Hiring from the interview process to all proper documentation and future mentoring and development to ensure future success.

● Operations management for all retail departments within four walls of the store thru analysis of monthly financial reports to ensure profitability.

● Work one on one with all department managers to ensure future growth and meeting budget goals. Complete accurate monthly inventories of perishable departments and biannual inventories of middle of store.

● Inventory Control to ensure proper receiving of product and placement. Review daily and weekly reports to ensure proper charges are paid and credits received.

● • Ability to work with vendors to roll out and execute marketing plans.

● • Proper controls of Food Safety and sanitation throughout the store. Ensure proper training and license for all employees are in place.

● • Knowledge of File Maintenance and ability ensure proper charges are received at registers and pricing and weights and measurements audits meet company standards and are completed accurately. • Weekly execution of payroll. Maintain proper controls to meet required payroll requirements. • Mentor and develop to have future bench strength for future management. Continue to mentor Assistant Managers to ensure stores success.

● • Proficient in excel, word and multiple register, Telxon gun operations.

● • Presentation skills

Work Experience

Receptionist/Librarian/Tutor - Henderson, NV. July 2019 to current

● Answer all incoming telephone calls

● Photo Copying

● Banking Deposits

● Work with Administrative Team with needs of students and parents

● Filing

● ● Ordering of supplies for copier

● Classroom management for grades K-8 for check out/in of library books

● Ordering and inventory control of all supplies and books

● Book Fair scheduling, ordering and tagging to ensure inventory control of books. Cash management of all sales on a daily basis.

● Tutoring of all students enrolled grades K-8 in Math, ELA, Social Studies and Health.

● T.E.A.M’s supervision of all students enrolled in after care of students.

● CHEER Coach for football and basketball. Conducted practices and coordinated games for 27 girls grades 4-7.

Owner - The Field House - Flagstaff, AZ (May 2016 to June 2018)

• Provide a professional environment for successful running of restaurant and bar. • Shrink/Inventory Control of orders of food and alcohol.

• Training and development of all employees from customer service to preparation of food. • Payroll for employees and completion of all State/IRS reports on a monthly, Quarterly and annual basis. • Superior Customer Service ensures thorough training and development of all members of the team. • Handled all customer complaints to ensure future patronage.

Took March 2015 to May 2016 as an early retirement for personal reasons and then chose to pursue a personal business.

CVS - Store Director Flagstaff, AZ (August 2014 to March 2015)

• Provided onsite training to all levels of employees.

• Monitored multiple databases to keep track of all company inventory.

• Effectively controlled the release of proprietary and confidential information for general client lists.

• Prepared correspondence, accounting and financial documents for analysis.

• Inventory/shrink control to meet companies’ requirements. Safeway – Bullhead City, AZ (Store Director Jul 1999 to Aug 2014)

• Effectively started at entry level position and was promoted to Store Director after attending Retail • Training and Development Program. Held title of fasting moving retail employee in entire company. • Successfully addressed shrink and inventory issues bringing a red store to a positive cash flow within 6 months.

• Worked in 7 different buildings from a 200.000 volume to 800,000 effectively.

• Rolled out of multiple customers service programs and helped district achieve status of

• #1 in the entire company.

• Achieved 100% scores on sanitation and pricing audits.

• Completed weekly payroll for all employees ensuring all documents were completed accurately and target goals were met.

• Identified and addressed security and human resource issues. Completed employment verification and addressed unemployment calls.

• Mentored and developed 9 employees to Store Management levels. Bullhead City Elementary School – Secretary - Bullhead City, AZ (August 1997 to May 1999) • All assigned duties by the School Principal.

• Attendance reporting for State.

• Newsletters for School.

• Control of supplies and distribution for teachers.

• Communication with parents and assignments of classes as directed by the School Principal.

• Accuracy and assignment of busing for students.

• Reporting of payroll for all school employees on a biweekly basis. Education

High School Diploma, General Studies 1982

• Paso Robles High School - Paso Robles, California, USA Retail Leadership Training Program with Safeway

Activities and Honors

• Member of Bullhead Chamber of Commerce 1999 to 2006

• Member of Winslow Chamber of Commerce 2008 to 2009

• Member of Flagstaff Chamber of Commerce 2006 to 2008 and 2009 to 2014

• Member of Small Business Association 2017

• Big Brothers and Sisters 2008 to 2009

• Bullhead City Little League President for 5 years, named mother of the year 3 times.

• PTA President at Diamondback Elementary School for 3 years.

• Fastest moving RLD in Safeway, Inc. history

References available upon request



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