Monique Thompson
Rancho Cucamonga, CA *****
******@*********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Scribe
curative - Santa Clarita, CA
April 2020 to September 2021
This role was motivating and wonderful experience of medical terminology,new computer skills, new computer software systems, order and reform of anatomy and pharmacology.
.Responsible for patients medical records
. Vaccine cards covid-19
. Entering electronic documentation
. Physician examination finding
. Communicating test results
. Vital statistics
. Responsible for specimen processing
.Recording patients medical history
Medical Billing and Coding Specialist
Twin imaging staffing - Ontario, CA
August 2020 to December 2020
• ICD 10
• Medical billing and coding
• Obtain new patients referral information from referring providers or patients on a daily basis
• Verify insurance coverage for therapy being prescribed from primary secondary or tertiary payers
• Gather and exchange information to gain authorization which includes specific
• Out of network claims
• HCC clinical data
Data Entry
Turner Outdoor's Man Co - Ontario, CA
February 2020 to August 2020
• Updated Company Record
• Assisted with tracking multiple company sales invoice
• Managing company records
• Compliance
• Inventory reports
• Data forms
• Electronic forms
• Data classification and scanning
Payroll Specialist
Ryder Truck Rental - Fontana, CA
February 2018 to May 2018
• Prepare Monthly Reports and Labor Distribution Report.
• Maintained Employee's Time sheet
• Resolved problems with tech support on ADP
• Time sheets synonyms
• Account receivable
Payroll Specialist
Ready-Pac - Irwindale, CA
November 2015 to January 2018
• Payroll Specialist for Irwindale/New Jersey/Texas locations
• Uphold critical communication with staff, assist in Bi-weekly and hourly payroll reports, ensure rapid responds when in error by maintaining payroll electronic, and paper data files
• Demonstrate strategic management of over 2,000 monthly payroll checks, W2 preparation, and Garnishment
• Resolving problem with tech support on ADP
• Preparing monthly reports and labor distribution report
• Accounts receivable, Account payables
• Process daily time cards (ADP) systems
• Provide daily clerical assistance, filling, scanning, mail distribution Account Specialist
Bank of America - Pasadena, CA
August 1993 to May 2015
• Monitoring account to identify overdue payments
• Finding and contracting debtors to arrange debt payoffs
• Keeping accurate records and reporting on collection activity
• Resolve billing and customer credit issues
• Design payment program
• Report on account receivable status
• Effectively served as a trainer of collection techniques
• Skilled in negotiation
• Patience and ability to mange stress
• Proficient in debt collection (e.FDCPA)
• Agency staffing reports from Bank of America call center
• Managed payroll duties were, time management, enforce payroll policies and procedures,
• Process incentive payout during mergers
• During big mergers, I was filtered thought all departments managing sales, home loans, auto loans, customer service, collection and the legal department. Education
Certification in Medical Billing and Coding
American Career College - Ontario, CA
February 2018 to February 2019
1 year in Communications
Chaffey College & University - Rancho Cucamonga, CA August 2016 to March 2017
B.A in Business Administration
University of Lavern - Pasadena, CA
1995 to 1997
Medical Assistant in Phlebotomy
Watterson College - Pasadena, CA
August 1991 to July 1992
Skills
• Extensive background in banking, payroll, solving problems, enforcing payroll policies and procedures, with expertise in communication and time management.
• Payroll Administration, motivating and leading collaboratively with diverse teams of managers and specialized professionals.
• Training & Development Hands-on, Versatile leader with demonstrated track record of building cooperative, productive teams that work efficiently toward common goals and organizational objectives.
• Medical billing, knowledgeable in employment policies and regulations includes
• Human Resources Information System (HRIS)/Benefits Administration and Budgeting
• Equal Employment Opportunity
• Environmental Health
• Quality Assurance
• Proficient in all Microsoft Office applications. Excel outlook
• Type 60 WPM
• ADP/ TSYS
• Employee Orientation
• Human Resources Management
• Medical Coding
• Recruiting
• Human Resources
• Management
• Office Management
• Workers' Compensation
• Financial Report Writing
• EMR Systems
• Medical Terminology
• QuickBooks
• Accounts Receivable
• Insurance Verification
• Accounts Payable
• Kronos
• Medical Records
• Event Planning
• Medical Office Experience
• Conflict Management
• Epic
• Accounting
• Negotiation
• Auditing
• Medical Scheduling
• ICD-10
• CPT Coding
• ICD-9
• Time management
• Account management
• Project management
• Microsoft Office
• Medical collection
• Microsoft Excel
• Office experience
• Spanish
• Administrative experience
• Payroll
• Laboratory Experience
• Clerical Experience
• Anatomy Knowledge
• Transcription
• HIPAA
• ICD coding
• Documentation review
• HCPCS
• Data entry
• Benefits administration
• Managed care
• English
• Microsoft Word
• Customer service
• Typing
• Quality management
• Management
• Intake
• Medical billing
Awards
Top collector of the year
September 2014
working in the card center I average one million dollars a month collected. I have received top collector awards for over five years
Certifications and Licenses
Medical Assistant/Medica Billing & coding/Communication Medical Assistant
June 1992 to Present
Obtain new patient referrals on a daily basis
Making appointment
Answering phones
Vital sign
Blood work
Out of network claims
Monitoring for re enrollment with the same insurance or different insurance same patient Assessments
Principles of accounting — Completed
August 2020
Preparing financial records according to federal policies Full results: Completed
Administrative assistant/receptionist — Completed
April 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
Work style: Reliability — Completed
April 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Attention to detail — Completed
August 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.