Key Qualifications:

MBA – University of Miami

Expertise in quality assurance, management system, compliance and operations.

More than 30 years’ experience in USA, Middle East and Africa mainly in contracting, construction and nuclear energy.

Leading certifications (including ISO 9001, 14001, 45001, ASME NQA-1)

Proven strengths in business analysis, performance improvement, strategic planning, process re-engineering, and cross-cultural communication.

Fluent in Spanish and French.

Returned US Peace Corps Volunteer – West Africa

Experience:

QA Senior Specialist / Lead Auditor – 2020 to present

Bechtel, (seconded to WTCC project, Richland, WA, USA

Plan, perform and report on the results of assigned QA Audits and Assessments.

Verifying the adequacy, implementation, and effectiveness of the QA program for activities and report the results to management.

Develop and execute risk-based quality assurance audit and surveillance checklists.

Ensure that deficiencies and enhancements identified by the QA Audit group are appropriately documented.

Assist with preparation of internal quality assessment related procedures and guides.

Follow up on corrective actions for QA-identified issues to verify adequacy and sustainability.

Assist in the development of and maintain metrics related to the Quality Audit group

Head of Management System / Senior Specialist– 2012 to 2020

Emirates Nuclear Energy Corporation (ENEC), Abu Dhabi, UAE

-Awarded "Most Distinguished Government Entity" Abu Dhabi Excellence Award 2015

-Achieved "Most Distinguished Department for Self-Assessment and Corrective Actions" Barakah Excellence Award 2016

-Develops and oversees ENEC's Management System to ensure compliance to the nuclear regulator, integration and functionality.

-Identifies possibilities for improvements within the business structure, documents the requirements, and recommends and implements systematic solutions

-Oversees the governance of processes and procedures within the organization

-Develops and maintains the business process architecture of the company by collaborating with business process owners

-Measures the impact of change throughout the quality management system

-Audits processes within ENEC as a member of the quality audit team - nuclear auditor

-Trains and develops local direct reports.

Regional Head of Quality Assurance – Middle East– 2007 to 2011

Al Ahmadiah AKTOR LLC, Dubai, UAE

-Planning and directing quality assurance policies, programs and initiatives in the Middle East region.

-Centralizing key activities such as vendor & subcontractor assessment / analysis document control, KPI creation, root cause analysis and project controls on a regional level.

-Coordinating and assisting in the development of departmental policy and procedures across the organization.

-Creating quality plans for projects and tenders.

-Planning and directing the company’s internal and supplier audit programs.

-Recruiting and training Quality Assurance management staff.

-Integrating Health Safety, Environment and QA activities into one management system for future certification.

-Leading regional continuous improvement activities.

Head of Quality Assurance/Quality Control (Management Representative) - 2005 to 2007

Al Ahmadiah AKTOR LLC, Dubai, UAE

-Initiated and led the implementation of ISO 9001 quality system within the company with certification in only 10 months from hire and on the first audit.

-Developed, analyzed, and tested company processes & procedures.

-Conducted training of key company personnel on management systems.

-Involved in planning organizational structure and set-up of key processes and controls.

-Developed a vendor evaluation system based on AHP (Analytical Hierarchal Process).

-Produced a performance evaluation scoring system, and training plan for HR.

Business Analyst – 2003 to 2005

AB Associates LLC, Greenwich, CT USA

- Determining business opportunities by evaluating industries and competitor analysis

- Producing analysis reports using NPV: sensitivity, scenario and break-even analysis.

- Composing business plans for the purpose of acquiring funding.

-Managing day to day operations and logistics of the business.

-Developing and implementing marketing strategies to promote sales.

Market Research Analyst – 2002 to 2003

IPSOS-ASI, Advertising Research Company, Norwalk, CT USA

-Measuring the effectiveness of advertising campaigns.

-Checking and evaluating statistical research data and resolving data integrity using SPSS, Excel, and Access.

-Assisting in the managing of the company’s databases.

-Communicating with project directors to clarify specifications & resolve ambiguities (i.e. subgroup definitions, questionnaires, sample details).

-Working with scores and measures such as Selector, PPS, True Recall, and Recall Potential

Corporate Quality Assurance Manager – 1997 to 2000

THERMO LLC, Electrical/Mechanical Contracting and Facilities Management, Dubai, U.A.E.

-Analyzed processes and procedures for efficiency and compliance with relevant standards.

-Was responsible for quality plans for major contracts, which were awarded due to the company ISO 9001 certification status (Example: The Dubai International Airport).

-Led cost minimization programs for the company (i.e. introduced a paper reduction plan).

-Performed quantitative analysis of quality data using regression and correlation (i.e. An evaluation of functional entrance test scores correlated to job performance).

-Successfully maintained ISO 9001 certification status.

-Trained company personnel on quality-related and administrative practices.

-Planned and conducted Internal process audits and supplier audits.

Corporate Quality Assurance Officer - 1996 to 1997

THERMO LLC, Electrical/Mechanical Contracting and Facilities management, Dubai, U.A.E.

-Initiated and led the implementation of ISO 9001 quality system in all branches of the company with certification in only one year and on the first audit.

-Analyzed, developed and edited company procedures and documentation.

-Planned and conducted Internal and supplier audits.

-Carried out training sessions regarding QA awareness and related issues.

-Developed a vendor evaluation system based on AHP (Analytical Hierarchal Process).

-Controlled company documents and data as per ISO 9000 requirements.

Agroforestry Volunteer - 1992 to 1995

UNITED STATES PEACE CORPS, international development, Niger, West Africa

-Designed and initiated projects to promote income generation.

-Acted as mediator between park authorities and village councils.

-Introduced marketing techniques for local businesses.

-Implemented conservation tactics in the reserve of the national park.

-Collaborated with USAID in implementation of funded projects.

for agriculture and small business operations.

Project Experience:

During my Tenure in corporate quality assurance, I was exposed to the following types of projects: Nuclear Power Plants, Hospitals, Airports, Schools, Buildings, Roads, Bridges, Commercial, Residential, Industrial, Jet Fuel Farms, sewage treatment plants, exhibition centers, hotels.

Education/Training:

MBA, International Business

University of Miami, FL, - USA. 2002 (GPA: 3.61 / 4.0)

Bachelor of Science Degree

University of Tennessee, Knoxville, TN - USA. 1992

ASME NQA-1 Nuclear Lead Auditor

Arsenal Consultants, Abu Dhabi, UAE 2013

The Dale Carnegie Course

Dale Carnegie & Associates, Stamford, CT – USA 2002

Lead Auditor Training Course, ISO 14001:2004 EMS

Bureau Veritas, Dubai, U.A.E. 2007

Lead Auditor Training Course, ISO 9001 Quality Systems

Bureau Veritas, Dubai, U.A.E. 1998

Skills/Certifications:

-ASQ Certified Manager of Quality / Organizational Excellence, Cert. No. 15037 (CMQ/OE). certified on October 17th, 2011, effective until Dec. 31st 2020 (qualified for renewal)

-Certified Nuclear Auditor, Emirates Nuclear Energy Corp. - 2014

-IRCA Certified Internal Auditor (Quality): Certification No. R001001

-ASQ Member (No. 64108742)

-Languages: English, Spanish; French, Intermediate Arabic, and Fulfuldé (West African)

-Computer: Microsoft programs: [Word, Excel, PowerPoint, Project]

-Creative writing: presentations, proposals and technical reports

-Quality Tools: Process Mapping, Root Cause Analysis, Theory of Constraints, 5 why’s, PDPC, Tree Diagrams, Value Stream Mapping, Critical Thinking.

Background:

-Lived & studied in England, Saudi Arabia, Belgium, USA, West Africa and U.A.E.

-Strong familiarity with multi-cultural and diverse environments

-Willing to relocate internationally

Information:

Birthday: October 19, 1968

Nationality: USA

Travel Status: Single

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