Office Assistant Dietary

Alicia Barnhouse *** NE **th Place Hillsboro, OR *7124

Home 503-***-****

Skills and Strengths:

Dependable

Reliable

Excellent Customer Service

Detail Orientated

Self-Motivated

Education:

Aloha High School Graduated: June 9th, 2009

Professional Experience

Tuality Healthcare 335 SE 8th Ave Hillsboro, OR 97124 503-***-****

Dietary Assistant

Reviewing patients’ dietary requirements and preferences and discussing them to the patients to develop healthy menus and nutritional care plans. Prepared individual dietary menus based on patients’ medical condition, physical health, preferences, and distastes. Proficient in working in EPIC to determine patients’ diet and restrictions. Assisting the Cook with determining Kitchen supplies and stock for the day, as well as checking and maintaining stock levels. Assisting with cleaning duties in the kitchen and dining areas. Competently inventories and stock nursing floors with food items. Delivers and collects patient trays, including recording intakes of food and liquid on charts. Communicates effectively with nursing and co-workers. Work efficiently and effectively in a fast-paced healthcare environment. Demonstrate professional communication on the phone and in face-to-face customer contact. Demonstrate strong attention to detail and the ability to follow instructions. Problem solving and functioning as a team member to other staff. Ensure customer satisfaction, offers solution to patient/visitor concerns, and demonstrates appropriate knowledge and skills necessary to communicate with diverse populations. February 2016 to Present

State of Oregon 11410 SW 68th Pkwy Portland, OR 503-***-****

Office Specialist II

Receives returned letters through the mail department and following procedures. Enter member’s information into companies’ database programs, Accurant, Jclarity and FileNet. Retrieve member’s information and type up labels for return correspondences and return to members, update member’s information in database. Process envelopes for mailings, Data entry, detailed orientated, using copy machine to make copies of various materials as requested. Use Excel spreadsheet for daily stats. I use Outlook daily for email correspondence. Prepare incoming and outgoing paper documents. Review documents accuracy and completeness. Review and research documents for content information. Make corrections in database. Protect documents/records from security breaches; maintains compliance with public record statues and administrative rules. August 2015 to February 2016

Rosewood Specialty Care 2550 SE Century Blvd Hillsboro, OR 503-***-****

Front Office Assistant

Responsible for handling front office reception and administration duties, including greeting guests, offering them a beverage, setting appointments for tours and providing tours to the families, informing them of the facility rules and regulations, answering phones, handling company inquiries, and sorting and distributing mail. Provided excellent customer service skills. Maintain the general filing system and file all correspondence. Taking payments and writing receipts. Scanning documents in copiers and transferring to company’s database. Order office supplies and other equipment as needed. Respond to public inquires, provide word-processing and secretarial support, perform other related duties as required. Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Caregiver

Caregiving to residents, providing personal hygiene care and doing resident's personal laundry. Getting them up and dressed. Keeping track of all residents and ensuring their safety, light housekeeping, working knowledge in the utility systems, unclogging toilets and sinks, fixing electrical items for the patients. Ensure residents get the correct meal who are on special diets and food preparations, assist them with eating. Supervised residents on their personal activities.

Daily Activities

Assist the Life Enrichment Coordinator on daily activities, entertainment and transportation services for the residents living at the community. Set up and tear down activities. Organized supplies. Assist residents on and off the bus on outings, helped residents’ shop and purchase items.

Kitchen

I Prepared food items for lunch and dinner, such as entrée’s, sandwiches, salads, soups, desserts, and beverages. Carry food, silverware on trays, or use carts to carry trays, Place food servings on plates and trays according to orders or instructions. Examine trays to ensure that they contain required items. Load trays with accessories such as eating utensils, napkins, and condiments. Monitor food distribution, ensuring that meals are delivered to the correct recipients and those guidelines such as those for special diets are followed. Clean and sterilize dishes, kitchen utensils, equipment.

From 10/18/2010 to 01/13/2015

Holgate Center 3102 SE Holgate Blvd Portland, OR 97202 503-***-****

Laundry

Wash, dry, fold, iron, if necessary, for the residents. Have a supply of clean, mended, suitable clothing to be given to residents in need, marked with the resident's name. Keep laundry room floors, walls, ceilings, and equipment clean, neat and orderly. Shall store soiled linen and clothing in a covered container. Wash soiled clothing separate from soiled linen. Sort linens according to light whites, heavy whites, colors and plastics. Transport soiled linen and clothing in plastic bags or covered containers. Transport clean linen and clothing on covered cart. Have some knowledge of germ control. Shall keep an up to date log with resident’s name and amount of clothing washed and returned. Report to laundry supervisor any equipment, which requires attention. Help patients to, from activities, and to their rooms.

Housekeeping

Cleaning resident rooms assigned, bookkeeping offices, tub rooms,

Restrooms, dining area, draft room, beauty shop, showers, clean and soiled linen rooms, medical dispensary office, attendant services office, employee's lounge, chapel and library. Vacuuming of carpet and furniture. Pick up resident's soiled personal laundry as assigned. Report to immediate supervisor, any equipment in need of repairs.

Dust mopping and wet mopping of floors. Working knowledge in the utility systems, unclogging toilets and sinks, fixing electrical items for the patients. Vacuuming of carpets. Trash pick-ups, restocking supplies on cleaning cart from stock in storage room.

From 6/05/09 to 10/13/2010

References:

Mike Guzman, Tuality Healthcare, Patient Host and Admitting. 971-***-****

Chelsea Lee, Business Office Manager Rosewood Specialty Care 503-***-****

Contact this candidate