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Administrative Assistant, Office Assistant, Receptionist

Durham, NC
28000 - 30000 annually
April 06, 2022

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Vivian P. Whitman

*** **** ****, *********, ** 27572 • 336-***-****


A proficient, detail-oriented, conscientious administrative assistant with 40 + years of administrative, clerical, computer operations and supervisory experience in the medical, legal, and financial investment fields. Highly motivated team player with a strong work ethic.

Competence in:

Hiring, training and supervision of employees to effectively use their abilities

Organizing and maintaining schedules for medical and legal facilities

Maintaining accounts payable and receivable

Assisting in real estate closings, family law, tax and estate planning and administration, worker's compensation and mediation cases

Office management and supervision

Excellent typing skills (95-100 cwpm, 100% accuracy), word processing, transcription (both medical and legal

Excellent people skills and customer/client assistance

Computer Experience:

Microsoft Office (including Word, Outlook, Excel, PowerPoint), Wordperfect, PCLaw, TABS, Proscribe Transcription, Internet, JonesLink, many proprietary platforms


Orange County Government, Housing and Community Development – Temporary Administrative Assistant, Hillsborough, NC – Dec . 2019 – Sept. 2020

Assist the Housing Choice Voucher Department with all administrative duties including intake of participant and Landlord information, communication with Tenants and Landlords regarding recertifications, preparation of documents and reports, maintenance of various spreadsheets, file maintenance both physical and digital, faxing, scanning, communication regarding required support documentation needed, backup switchboard operator, creating mass mailings, attend weekly Department and Division meetings, in – person and virtual. Remotely working from home during pandemic.

Hunter International Inc. Administrative Support Associate – Contract Employee for Eaton Corp., Roxboro, NC – 2018-2019

Administrative Support for a large auto parts manufacturing facility with over 300 employees

Employee Badge Maintenance (through Brivo system)

Calendar scheduling

Conference Preparation & Catering

Database maintenance for EHS Dept.

Telephone Directory Maintenance

Office supply maintenance/ordering

Maintenance of information boards throughout the plant including digital scrolling boards

Monitor employee birthdays, anniversaries

Troubleshoot office machines

Copying, Faxing, Scanning, Laminating, etc.

Branch Office Administrator, Edward Jones, Durham, NC 2017 – 2018

Team with Financial Advisor to run an efficient and profitable branch office

Continual client contact via telephone, email, online access

Set/Confirm appointments

Sort and respond to incoming mail

Manage service requests, wires, faxes and emails from home office

Maintain branch office record keeping through scanning and/or filing

Order supplies

Process branch expenses and pay bills

Maintain personal work space and office equipment

Promote account services

Keep friendly professional relationships

Plan and handle logistics for events

Assist with referral marketing

Support regional activities

Legal Administrative Assistant, Kennon Craver, PLLC, Durham, NC 2004 - 2016

Assist multiple attorneys with Tax and Estate Planning and Administration, Commercial Real Estate.

Schedule real estate closings, prepare pre and post closing documents, coordinate title searches, coordinate with lenders, opposing attorneys, title companies, appraisers.

Maintain current and accurate client databases for multiple attorneys.

Constant client contact.

Maintain calendars and handle travel arrangements.

Transcription for multiple attorneys.

Preparation of estate planning documents to include: Wills, Living Wills, Powers of Attorney, Health Care Powers of Attorney, Codicils, Trusts, HIPAA authorizations.

Assist attorney with Will signings as Notary Public.

Legal Assistant, Reinhardt Milam Law Group, PLLC, Durham, NC - 2002 - 2004

Assist attorney in Family Law, Estate Planning and Administration, Worker's Compensation and mediation cases.

Scheduled real estate closings and assisted with post-closing issues, filing court documents in eight counties.

Maintained a current client database, unified calendar and scheduled and screened potential clients.

Make deposits, prepare billing statements and serve as a legal transcriptionist.

Bookkeeper/Accountant, D. W. Ward Construction Company, Inc., Durham, NC 2000-2002

Performed all accounting operations and maintained A/P and A/R records.

Maintained current personnel records and "actual" vs. "estimated" reports for field superintendents.

Performed all office manager duties and responsibilities.

Prepared month-end and year-end financial reports for CPA.

Hiring Coordinator, Supervisor, Work Flow Coordinator, MedQuist, Inc., Durham, NC 1997-2000

Responsible for recruitment, evaluation of staffing needs and attended regional recruitment seminars.

Prepared news articles for the company newsletter and monitored internet for recruitment ideas.

Assisted management in client service issues and prepared "new hire" paperwork and benefits packages.

Supervised and maintained records for 160+ remote transcriptionists and created account manuals.

Resolved any personnel issues or problems.

Assisted the Payroll/Billing Coordinator with A/P, A/R transactions.

Monitor daily operations of medical transcription service.

Coordinated dictation production, tracked missing reports, and assigned work to 150 remote transcriptionists.

Created transcriptionist and physician profiles in Lanier and Dictaphone digital dictation systems.

Computer Operations Supervisor and Coordinator, Duke Univ. Medical Center, Durham, NC 1978-1997

Maintained the operations of VAX/VMX mainframe and peripherals and monitored computer operator's performance.

Responsible for scheduling, hiring, training and termination of operators.

Maintained scheduling, coordinated department information, operated "Help Desk" and participated in Beta tests.

Responsible for the daily computer operations for the Medical Private Diagnostic Clinic.

Monitored operations of billing, patient statements, physicians' and professors' reports.

Data Entry Operations Supervisor, Duke University, Durham, NC 1975-1978

Supervised second shift data entry operators

Monitored daily data entry production of university payroll, billing, general ledger and other reports.

Conducted and maintained employee performance evaluations.


Durham Technical Institute, Durham, North Carolina 1975,76

General Accounting, Data Processing and Office Management Courses


Two Certificates in SUPERVISION from Duke University Medical Center

EXCEPTIONAL EMPLOYEE award from Duke University Medical Center

Salary Requirements: Negotiable


Emila Sutton


Orange County Housing and Community Development


Melissa Jones

Business Officer II

Orange County Housing and Community Development


Katina Perry


Orange County Government Financial Services

919-***-**** or 919-***-****

Virginia Morris

(Former) Computer Information Systems Manager

Duke University Medical Center

919-***-**** or 919-***-****

William Hutchins


Kennon Craver, PLLC


Josephine Tackett

Administrative Assistant

Kennon Craver, PLLC


Beth Staples

Edward Jones

Durham, NC


Shannon Richissin

Hunter International Recruiting

Avon, Ohio


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