Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Hattiesburg, MS
Posted:
April 05, 2022

Contact this candidate

Resume:

James A Yuncker

** ******

Hattiesburg, MS. *****

217-***-****

adqo7i@r.postjobfree.com

Qualifications;

A dynamic leader experienced in managing multiple locations in the retail and food service industries. Expertise in sales growth, inventory control, personnel, proper staffing standards, loss prevention, asset protection, merchandising, real estate site selection and field operations.

Employment:

October 2018 to September 2021. Customer Service Representative II General Dynamics Information Technology. Responsible for Data Collection and Coordination of Benefits.

February 2014- September 2018, General Manager Family Dollar Stores, Inc.

Responsibilities for total store; includes Operations, Merchandising, Customer Service, Personnel, Loss Prevention, Cash Management and Sales.

July 2009 – February 2014- General Manager Dollar General Stores, Inc.,

Responsibilities for total store; includes Operations, Merchandising, Customer service, Personnel, Loss Prevention, Cash management and Sales.

April 2005 - May 2008 District Supervisor, Harper Oil Company.

Responsibilities include the daily operations, marketing, loss prevention and human resources of eight (8) convenience stores in Central Illinois.

Achievements: Responsible for the remodel of two stores, the resets of eight (8) stores, the upgrading of computer applications, identifying store staffing needs, and assist in designing the model store.

February 1995 - December 2004 District Manager, Dollar Tree Stores, Inc.

Responsible in all aspects of daily operations, sales, merchandising, payroll budgets, human resources, loss prevention, training and development, real estate site selection and asset protection. I have been responsible for districts ranging from nine to eighteen stores.

Achievements: Managed the opening of 26 new Dollar Tree stores. The result was annual sales increases for every district assigned to me, highlighted by four consecutive years with double-digit sales increases; 1997, 1998, 1999, and 2000. This along with low inventory shrink, low management turnover, outstanding profit and loss numbers, led to above standard annual performance evaluations.

July 1994 - February 1995 Store Manager, Dollar Tree Stores, Inc.,

Responsible for total overall store conditions; including sales, staffing, merchandising, inventory control, human resources, training, asset protection, loss prevention and operations.

January 1987 - March 1994 District Manager, R. G. Neal Associates, Inc.,

Responsibilities included the management of operations of five (5) Arby’s Roast Beef Restaurants in Central Illinois. Duties included overseeing payroll, profit and loss statements, sales, inventory control, and real estate site selection and site development.

Report directly to the Owner; R. G. Neal.

August 1980 - May 1983 Educator, Tippecanoe Valley School Corporation Mentone, Indiana

Social Studies taught at Tippecanoe Valley High School.

Education:

1985 University of Notre Dame- American Studies Program

1984 Ball State University- Master of Arts, History.

1980 Ball State University-Bachelor of Science, Political Science.



Contact this candidate