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Customer Service Administrative Assistant

Location:
Detroit, MI
Posted:
April 05, 2022

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Resume:

AOROK HALAQ

***** ****** **, ******** *******, MI 48310

586-***-****

**********@*****.***

Self-driven, knowledgeable, and highly customer oriented. Sales professional with great communication and management skills. Multiple employee awards winner. Seeking to apply my abilities to a full-time management position with a focus on customer service and sales

EXPERIENCE

Sterling Heights, MI 07/2020 – Present

CITIZENS BANK, Bank Teller

Maintained appropriate cash limit, cashed checks, established deposits, issued cashier’s checks, cash orders, money advance, and fund transfers. Promoted banks products and services. Performed cash management, customer service, and balance cash drawer. Provided training for new employees.

Southfield, MI 02/2019 – 05/2020

Administrative Assistant, Dallo Law office

Navigated through multiple data entry systems; World Document and Microsoft Excel, while speaking with clients and answering questions. Coordinating appointments and manage meetings.

Sterling Heights, MI 01/2016 – 02/2019

Head CASHIER, Lowe’s Home Improvement

Proceeded payments by cash, checks, credit cards/debit cards and issued refunds. Trained all cashiers and sales associates. Led and inspired a team of twenty-five cashiers and sales associates.

SKILLS

Multilingual; fluent in Arabic and Aramaic.

Awarded Top #1 friendly customer service in 2020

+3 years of customer service.

+3 years of computer skills.

EDUCATION

Detroit, MI 2020 to 2023

Wayne State University, Mike Ilitch School of Business

Bachelor of Science in Business Administration. Majoring in Finance

Warren, MI 2017 to 2020

Macomb community college

Associates in Business administration with 3.0 GPA



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