Retail Merchandiser Customer

MARISOL MORALES

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Retail Merchandiser Macy's New York, NY

Answered product questions using up-to-date sales and store promotions information. Followed merchandising guidelines to present visually appealing displays. Created displays to provide shoppers with interactive, engaging, and memorable store experiences.

Developed customer relationships in order to increase the likelihood of repeat business. Checked the quality of the merchandise and set up a proper display area on the floor. Assisted customers in choosing and customizing available items to meet their specific needs.

Greeted customers and assisted them in finding items. Provided friendly and knowledgeable service to customers and quickly and effectively resolved issues.

10/19 to 1/20

Retail Salesperson Macy's New York, NY

Was in charge of issuing receipts and processing refunds, credits, and exchanges. Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.

Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns.

Replaced out-of-stock items with new [Product or Service]s to satisfy dissatisfied customers.

Greeted customers, assisted them in finding merchandise, and made recommendations.

Provided each customer with top-notch, personalized service and courteous support to increase sales and customer satisfaction.

Answered questions about store policies and concerns to support positive customer experiences.

Protected my purchases by properly bagging and wrapping them to avoid damage. Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer. Work History

5/19 to 3/20

Retail Salesperson Macy's New York, NY

Was in charge of issuing receipts and processing refunds, credits, and exchanges. Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.

Greeted customers, assisted them in finding merchandise, and made recommendations.

Answered questions about store policies and concerns to support positive customer experiences.

Protected my purchases by properly bagging and wrapping them to avoid damage. Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.