B. A. Business Management, Microsoft Office Specialist, Certificate Hu

MARISA S. J. DOOKERAN

Pine Ridge Heights, Arouca

***-****/***-**** **************@*****.***

Professional Summary

Resourceful and dedicated individual with a proven track record of providing exceptional organizational and customer service skills, meeting scheduling, task prioritization and file management in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks in a timely manner. Self-motivated work ethic with ability to work well independently, capable of handling multiple projects simultaneously with a high degree of accuracy.

Skills

Multi-line phone systems

Expense Tracking

Preparation of staff availability, credit card and accident reports

Microsoft Word and Excel, Power Point proficiency

Appointment scheduling

Work History

06/2006 to 12/2018

Secretary

TSTT – Port of Spain

Preparation of letters and memos.

Log and Enter all incoming and outgoing mail, cheques etc.

Answer and transfer telephone calls, taking detailed messages and passing them on accordingly.

Produced thorough weekly credit card reports using Microsoft Excel.

Recorded and distributed meeting minutes.

Verification of tender documents submitted.

Processing of health claims.

Preparation of staff availability reports.

Raising of staff requisition documents, ensuring all approvals are on relevant documents.

Ensuring all advertised vacancies are placed on all notice boards throughout out the company in a timely manner.

Schedule meetings and calendar appointments.

Booking of conference rooms and ensuring it’s availability.

Entered casual/sick and vacation leave/subsistence on People Soft HR.

Calculation of all leave balances, inclusive of pre-retirement leave.

Approval of Purchase Requisition Orders.

Preparation of presentation documents using Microsoft PowerPoint.

Preparation of cheque payment and petty cash vouchers.

Maintain a filing system.

Purchase of all stationery and grocery items.

02/2011 to 03/2011

Purchasing Clerk

TSTT – Port of Spain

Performed clerical duties, including typing, faxing of documents and updated tracking spreadsheets with the latest Vendor Classification information.

12/2010 to 01/2011

Secretary

TSTT – Port of Spain

Performed administrative activities, including requests for insurance claims, and submission of requests to various departments and external suppliers.

09/2007 to 01/2010

Professional

TSTT – Port of Spain

Worked directly with Marketing, Public Relations and External Affairs, Finance/Audit, Accounts Payables and Purchasing departments, Media Houses and Advertising Agencies, to verify, coordinate and track payment of invoices.

Supported Chief Financial Officer/Chief Marketing Officer with monthly reports.

06/2006 to 08/2007

Clerical Assistant

TSTT – Port of Spain

Tracked and analyzed expenses for the department's funds and budget.

Composed sensitive, confidential reports and documentation.

01/2007 to 01/2007

Data Entry Clerk

Caribbean Airlines – Piarco

Entered numerical data into database system in a timely and accurate manner.

Sorted and batched ticketing information.

12/2006 to 01/2007

Secretary

First Citizens Bank – Sangre Grande

Produced thorough business tracking reports on a weekly basis.

Performed office related support tasks and clerical functions, including answering the phone, logging and distribution of all incoming mail, submitting sick/vacation and casual leave in a timely manner.

02/2004 to 03/2005

Clerical Assistant

Design Collaborative – Port of Spain

Performed general office duties, including answering multi-line phones, routing telephone calls and messages to appropriate staff, filing, sorting and handling incoming and outgoing mail.

Coordinated travel arrangements.

10/2002 to 07/2003

Telephone Operator/Receptionist

Global Financial Brokers – Port of Spain

Answer and transfer telephone calls to various extensions.

Handled claims consistent with client and corporate policies.

08/2000 to 11/2000

Administrative Assistant

Allied Security Force Limited – Chaguanas

Performed clerical duties, including answering telephones calls, preparation of rosters, reports, and other documents.

Education

2010

Bachelor of Arts Degree: Business Management

SAM Caribbean Ltd - St. Augustine

Certifications

GCE 'A' Level Qualifications

Spanish, Sociology

C.X.C. Qualifications

Spanish, Social Studies, Principles of Business, Geography, English

Pitmans's Qualification

Typewriting (Intermediate)

Institute of Training and Development

Human Resource Management and Industrial Relations

Border Com International

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Power Point (Working

Knowledge)

N.E.S.C

Computer Literacy

REFERENCES

This will be provided upon request

HOBBIES

Cooking, Baking, Reading

Contact this candidate