Customer Service Anaheim
Resume:
Alma Zagal
Whittier, Ca *****
*********@*****.***
SKILLS
●Cash drawer balancing
●Excellent verbal communication
●Money management
●Sales
●Operations support
●Inventory management
●Shipping procedures understanding
●Shipping and receiving
●Bilingual
EXPERIENCE
Sam’s Club, Fullerton- Cashier
May 2017 - December 2017
●Helped customers by answering their questions and completing their requests.
●Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
●Learned how to deal with checks and credit cards.
●Keeping the checkout areas clean and orderly
●Answered questions about store policies and concerns to support positive customer experiences
Sam’s Club, Fullerton-Food Prep
December 2017 - October 2021
●Kept my workspaces clean and trash-free to maximize productivity and safety.
●Cleaned and sanitized all work surfaces in between food preparations to avoid cross-contamination and adhere to food safety regulations.
●Developed knowledge of products and sales items to answer shoppers' questions.
●Improved customer service by training employees, overseeing operations, and promptly resolving issues.
●Was in charge of the stockroom and warehouse.
●Carried out supervisory responsibilities in accordance with company policies and applicable laws
Sam’s Club, Gardena- Food Prep
February 2022- March 2022
SML Medical Supplies, Anaheim-Warehouse employee
October 2021- January 2022
●Kept warehouse stations and equipment in good working order in accordance with OSHA requirements.
●Carefully organized boxes and balanced weight on product pallets for optimal storage and shipment.
●Kept all documentation and records accurate and up-to-date with the most recent data to avoid errors in processing or delivery.
●Used forklifts and pallet jacks to move products.
●Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds.
EDUCATION
El Camino Real High School, Placentia- High School Diploma
June 2017
Platt College, Anaheim- Associates Degree
Business management and legal studies
2019-2022
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