Customer Service Sales Executive
Resume:
Brenda Bramblette
Gainesville,GA 30504
United States
Phone: 678-***-****
E-Mail: **************@*****.***
ProfessionalSummary
Hands-on leader with solid background directing smooth service. I have overseen,trained and motivated team members to continuously improve performance and always keep the customer's needs first. Energetic manager ready for a new professional challenge. Motivated, offering the dedication skill to keep operations & customer service thriving and expanding in the most challenging market conditions. Proven supervisor with many years of related experience and excellent training abilities Working well under pressure to meet high-volume demands. Maintaining customers' business. My last two jobs were affected by covid.
Skills:
Computer skills, Salesforce software, Bluegrass software,basic computer skills, data entry.Customer service oriented/20 years plus, Troubleshooter/Problem solver. Management, People skills, Dedicated, Honest, Trained & interview employees, Maintain records, Documentation and Clerical support.
Experience:
July 2020 to February 2021:
Busker Communications Gainesville,GA
Sales & Marketing Coordinator/Assistant to the VP of Sales: Cold calling,bring in new business,maintain existing business and customer service for commercial low voltage installs. Delivered expert administrative support each day, including processing all of the paperwork, appointment requests.Information collected was put into proper order given to the VP before going to engineering to prepare the bid by due date.
February 2017 to April 2020
Best Western Plus Lake Lanier Oakwood,GA.:
Kitchen supervisor:
Customer Service,meeting & greeting guests,cooking,cleaning up,following the standards and codes of Hall County Health. Department and keeping records for their review.
Training employees, directing safe preparation, taking inventory,keeping food cost inline.
March 2015 to August 2015
Atlanta Falcons Training Camp Flowery Branch,GA:
Professional Juicer:
Made a nutritional drink that builds strength and energy. Explain to the Falcons the nutritional benefits of juicing with fruits and vegetables. Customer service and professionalism are a must to team players and coaches.
January 2011 to November 2012
Busker Communications Gainesville,GA:
Executive Sales Assistant to VP:
Customer service, consulted with customers to understand their needs.Build new business, maintain existing business, research leads to qualify for the installation of commercial low voltage wire and cable. Find out who the project was bidding through, appointment setting and keep track of each salesperson and their progress with the potential customer. Reviewed the incoming orders assigned to projects to maintain a demanding quota.
January 2005 to September 2007
Butler Electracom Dallas,GA:
Sales Manager and Assistant to President:
Introduced customer service to our team of low voltage techs how to connect with customers and build long-term, productive relationships. Engaged customers to quickly identify needs, negotiate contracts and close sales.
Coordinated sales programs to capitalize on revenue opportunities and maximize profitability.
Consulted with customers to understand their desires and suggest the best products to meet their needs.
March 2002 to April 2004
Staff Zone Atlanta,Ga:
Outside Sales:
Provided constant support to customers about products, prices and labor issues.
Prepared smooth presentations and demonstrated how our manpower was more elite to show features and drive sales.
Addressed customer issues promptly to maintain satisfaction and preserve revenue streams.
Learned the needs of each customer to provide better product recommendations and increase sales chances.
Maintained relationships with existing customers while continuously prospecting for new business.
Negotiated the pricing, for each skill and terms for each sales and service agreement.
April 1999 to November 2001
Anicom wire and Cable Distributors Lawrenceville,GA: Outside Sales Executive:
Delivered expert customer service each day, including processing all of the paperwork.
Reviewed the incoming orders and assigned work to the warehouse. Consulted with customers to understand their desires and suggest the best products to meet their needs.
Wined and dined our customers. Worked at trade shows, was an opener and closer.
Education:
May 1991 Shawnee State University Portsmouth,OH:
Sixty one credit hours.
Major: Arts and Humanities with a background in Social Science. May 1982 Scioto County Career Technical Center Lucasville,OH.: Certification Business office Administration, and Graduated from Clay High School
Achievements,Awards & Hobbies:
Entered a contest for who could come up with the best advertisement for Shawnee State University and won. My design was put on the billboard in town to bring in new students.
I Have won many awards including Who's Who in poetry. The Editors Choice award four times and named One Of The Best Poets In The World. Currently I paint acrylic paintings,teach evening classes and sell my art work. Love to spend time on our boat & with our dogs.
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