Chetan Bhagria

647-***-**** adqnr0@r.postjobfree.com

Core Qualifications

·Strong interpersonal skills and ability to work with others in a team environment

·Two years of accounting experience

·Knowledge of various accounting systems; SAP and QuickBooks Desktop

·Proficient in Windows software and MS applications; Word, PowerPoint, Outlook, & Excel

·Experienced user of various advertising platforms: Google AdWords, Facebook, Twitter & PPC Ads

·Knowledge of the Cycle Accounting Methods, Data Management & Analysis, Environmental Compliance Financial Forecasting & Modeling, Risk Assessment, and Subcontract Administration

·Eager to learn and face new challenges

·Fluent in English, Hindi and Punjabi

Experience

RECOVERY OFFICER CASH MONEY CHEQUE CASHING INC, CURO FINANCIAL TECHNOLOGIES CORP. JANUARY – PRESENT

·Conduct collection calls for all past due customers

·Request and negotiate appropriate payment arrangements

·Send correspondence to delinquent customers

·Document call activity in Curo to reflect the action taken

·Adhere to compliance by following company policies and legislation

DATA ENTRY OPERATOR – ADVANCED RBC, ROYAL BANK OF CANADA, WEALTH MANAGEMENT DECEMBER 2021 – JANUARY 2022 (CONTRACT)

·Review workflow for cases

·Review cases and input data accordingly following business rules

·Quality check data prior to submitting the case and closing

·Attend any team or individual meetings with manager accordingly

· Read source documents such as cancelled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners

·Compile, sort and verify the accuracy of data before it is entered

·Locate and correct data entry errors, or report them to supervisors

·Compare data with source documents, or re-enter data in verification format to detect errors

·Maintain logs of activities and completed work

COLLECTIONS OFFICER GOEASY LTD, EASYFINANCIAL SERVICES APRIL 2021 – NOVEMBER 2021

·Conducted collection calls for all past due customers

·Sent correspondence to delinquent customers

·Requested and negotiated appropriate payment arrangements

·Documented call activity on Salesforce to reflect the action taken

·Maintained and submitted reports for review by collections management

·Apply tactics, diplomacy & judgement to oversee objections & excuses where appropriate, to effectively manage & control situations.

·Worked with sales, customer service and loan under writing department to maintain the accounts receivables

·Received and processed online payments using Bluepay software for customers willing to pay with Visa debit/MasterCard

·Posted payments, and deferrals in Wealthview

·Adhered to compliance by following company policies and legislation

REVENUE RECOVERY CLERK (PART TIME) UPS, UNITED PARCEL SERVICE DEC 2020 – FEB 2021

·Efficiently Performed revenue audit responsibilities in order to minimize lost revenue

·Performed administrative office duties such as answering telephone, filing, and data entry

·Prepared reports using Microsoft Word and Excel

·Weighted Packages at a DIM weight scanner and ensured that scanners were functioning properly and that packages were in position to have labels read by the scanner

ACCOUNTING CLERK/BOOKKEEPER CITIZENS LOGISTICS INC OCT 2018 – NOV 2020

·Efficiently performed various administrative tasks including but not limited to answering phone calls, filing, faxing, scanning, coding documents, and maintaining financial reports (ex. employee expense reports, daily trip reports, hour sheets, vendor credit applications, and cash receipts)

·Matched invoices to purchase orders/vouchers and issued credit memos

·Consistently and efficiently completed multitude of tasks pertaining to accounting, updating financial journals and ledgers

·Performed bank reconciliations, monthly account closures and risk assessments with QuickBooks Desktop

·Called vendors to expedite A/R collections and corresponded via Outlook to verify fulfillment of outstanding payments

·Engaged in accounts payable and receivable duties including the collection of past due balances, the application of cash receipts, the creation/dispersal of invoices to vendors, and recording all deposits

·Continuously ensures accuracy and validity of all paperwork prior to filing including the alignment of purchase orders with invoices

·Fulfilled A/P reports for management on a weekly basis, outlining current status of accounts and offering recommendations regarding specific payments

·Engaged in discrepancy resolution with account holders during instances of delayed billing by communicating with relevant personnel including internal department associates and external suppliers to formulate and implement appropriate resolutions

DIGITAL MARKETING SPECIALIST (INTERNSHIP) IRISEMEDIA DIGITAL MARKETING AGENCY MAY 2018 – JULY 2018

·Liaised with clients to determine marketing needs and developed social media marketing campaigns

·Prepared, managed, and organized various documentation and reports, handling client information to maintain accuracy and confidentiality while updating files as needed

·Assisted analytics specialist by creating and improving multiple online advertising platforms including Google AdWords, analyzing Google algorithms and managing pay-per-click ads

·Orchestrated the creation of Facebook and Twitter ads on behalf of clients and created monthly reports detailing relevant web analytics

·Identified and assessed client’s needs to create SEO-driven blogs/journals to increase client’s brand recognition and influence

·Prepared, managed, and organized various documentation and reports, handling client information to maintain accuracy and confidentiality while updating files as needed.

BARISTA SECOND CUP COFFEE CO. JUNE 2014 – AUG 2017

·Assisted behind the register to handle cash, credit, and debit transactions

·Followed communication procedures to resolve customer inquiries and complaints

Education & Additional Certifications

BACHELOR OF BUSINESS ADMINISTRATION 2019 UNIVERSITY OF GUELPH HUMBER

·Major: Finance

SOCIAL MEDIA MARKETING CERTIFICATION MAY 2018

·Digital Marketing Academy of Canada

DIGITAL MARKETING FUNDAMENTALS CERTIFICATION MAY 2018

·Digital Marketing Academy of Canada

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