Recovery Center Specialist

Sandra R Williams

706-***-**** (Home)

*** ****** **** ***

Stone Mountain, GA 30083

*************@*****.***

Summary

I have 15+ years of experience, including as a Collection Specialist in industries including Heavy Construction, other Than Building Construction Contractors and Business Services.

Experience

Nations Recovery Center, Atlanta, GA Jan. 2018-

Collections Specialist

Contacted customers with past-due balances. Arranged for debate repayment. Established repayment schedules. Answered customer questions about problems with their accounts. Advised customers of necessary actions and strategies for debt repayment.

Apex National Services, Decatur, GA

Apr. 2016 to Oct. 2017

Collections Specialist

Investigated account errors and discrepancies. Took check orders. Verified required check information. Posted stop-payment notices. Maintained a complete and accurate filing system. Opened and closed orders. Answered inquiries about billing errors. Performed accounts receivable monitoring and reporting activities. Verified accuracy of billing data and revised errors. Produced financial statements. Produced billing statements for items or services. Maintained records of invoices and support documents.

Contract Callers, Augusta, GA

Apr. 2009 to Feb. 2016

Collection Specialist

Contacted customers with past-due balances. Arranged for debate repayment. Established repayment schedules. Answered customer questions about problems with their accounts. Advised customers of necessary actions and strategies for debt repayment. Persuaded customers to pay outstanding debts. Located and monitored overdue accounts using computers Recorded and updated information about the financial status of customers and collection efforts. Noted address changes. Deleted records of deceased customers. Received payments and posted amounts paid to customer accounts. Negotiated credit extensions.

National Asset Recovery, Atlanta, GA

Mar. 2000 to Apr. 2009

Collection Specialist

Contacted customers with past-due balances. Arranged for debate repayment. Established repayment schedules. Answered customer questions about problems with their accounts. Advised customers of necessary actions and strategies for debt repayment. Persuaded customers to pay outstanding debts. Located and monitored overdue accounts using computers Noted address changes. Received payments and posted amounts paid to customer accounts. Negotiated credit extensions. Maintained knowledge of state and federal laws relating to billing and collection procedures. Proceeded with unresponsive customers by turning over account records to attorneys.

Skills

Accounts Receivable, File Management, Financial Statements, Languages, Reports

REFERENCE : Robert Hall, 678-***-****

Contact this candidate